Business Transformation and Change Management, Senior Specialist

Vanguard • Malvern, PA

3d • Hybrid

About The Position

Candidates in this role will demonstrate strategic change management expertise, developing and executing change strategies that help leaders and crews successfully navigate organizational, operational, and business transformation initiatives while driving adoption of new behaviors, processes, and ways of working. They will possess stakeholder consulting, communications, and engagement capabilities, building trusted partnerships with leaders, SMEs, and cross-functional partners while translating complex topics into clear, compelling, and audience-focused messages that foster understanding, alignment, and commitment to change. A leadership enablement and readiness focus is key, coaching leaders, facilitating discussions, and developing tools and resources that equip leaders to communicate effectively, support their teams through change, and reinforce desired outcomes. Understanding of the people side of change is crucial, recognizing how organizational change impacts individuals and teams, proactively identifying adoption risks and resistance points, and developing strategies that promote engagement, ownership, and long-term success. The role requires comfort navigating ambiguity and complexity, proactively identifying risks, connecting information across workstreams, synthesizing diverse inputs, and driving clarity on evolving priorities and decisions. Facilitation and engagement expertise is needed, leading workshops, working sessions, and stakeholder conversations that surface insights, build alignment, and move initiatives forward. Adaptive and innovative problem solving is expected, leveraging data, feedback, and emerging tools, including AI-enabled capabilities, to improve communications, drive engagement, and enhance organizational outcomes.

Requirements

• 5+ years of experience in business transformation, change management, or process improvement initiatives.
• Bachelor’s degree (B.E./B.Tech/BBA/BA) or equivalent combination of education and experience required.
• Strong interpersonal, facilitation, and executive communication skills are essential.
• Cross-functional collaboration and influencing without authority.

Nice To Haves

• Preferred experience with hands-on change management and communication planning within large-scale transformation programs.
• Graduate degree (MBA or M.Tech) preferred.
• Change management methodologies (e.g., ADKAR, Kotter).
• Stakeholder engagement.
• Communication planning.
• Organizational readiness assessment.
• Risk mitigation.
• Metrics-based success evaluation.
• Prosci Change Management certification.

Responsibilities

• Develop and execute change strategies for organizational, operational, and business transformation initiatives.
• Drive adoption of new behaviors, processes, and ways of working.
• Consult, communicate, and engage with stakeholders, building trusted partnerships with leaders, SMEs, and cross-functional partners.
• Translate complex topics into clear, compelling, and audience-focused messages.
• Coach leaders, facilitate discussions, and develop tools and resources to equip leaders for change.
• Identify adoption risks and resistance points, and develop strategies to promote engagement and ownership.
• Navigate ambiguity and complexity, identify risks, connect information across workstreams, and synthesize diverse inputs.
• Lead workshops, working sessions, and stakeholder conversations.
• Leverage data, feedback, and emerging tools, including AI-enabled capabilities, to improve communications and drive engagement.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior