Business Transformation and Change Management, Senior Specialist

The Vanguard Group•Malvern, PA

1d•Hybrid

About The Position

Candidates in this role will demonstrate strategic change management expertise, developing and executing change strategies that help leaders and crews successfully navigate organizational, operational, and business transformation initiatives while driving adoption of new behaviors, processes, and ways of working. They will possess stakeholder consulting, communications, and engagement capabilities, building trusted partnerships with leaders, SMEs, and cross-functional partners while translating complex topics into clear, compelling, and audience-focused messages that foster understanding, alignment, and commitment to change. A leadership enablement and readiness focus is key, involving coaching leaders, facilitating discussions, and developing tools and resources that equip leaders to communicate effectively, support their teams through change, and reinforce desired outcomes. Understanding of the people side of change is crucial, recognizing how organizational change impacts individuals and teams, proactively identifying adoption risks and resistance points, and developing strategies that promote engagement, ownership, and long-term success. The role requires comfort navigating ambiguity and complexity, proactively identifying risks, connecting information across workstreams, synthesizing diverse inputs, and driving clarity on evolving priorities and decisions. Facilitation and engagement expertise is needed, leading workshops, working sessions, and stakeholder conversations that surface insights, build alignment, and move initiatives forward. Adaptive and innovative problem solving is also expected, leveraging data, feedback, and emerging tools, including AI-enabled capabilities, to improve communications, drive engagement, and enhance organizational outcomes.

Requirements

5+ years of experience in business transformation, change management, or process improvement initiatives.
Bachelor’s degree (B.E./B.Tech/BBA/BA) or equivalent combination of education and experience required.
Strong interpersonal skills.
Strong facilitation skills.
Strong executive communication skills.
Cross-functional collaboration skills.
Influencing without authority.

Nice To Haves

Hands-on change management and communication planning within large-scale transformation programs.
Graduate degree (MBA or M.Tech).
Change management methodologies (e.g., ADKAR, Kotter).
Stakeholder engagement.
Communication planning.
Organizational readiness assessment.
Risk mitigation.
Metrics-based success evaluation.
Prosci Change Management certification.

Responsibilities

Develop and execute change strategies for organizational, operational, and business transformation initiatives.
Drive adoption of new behaviors, processes, and ways of working.
Consult with stakeholders, manage communications, and foster engagement.
Build trusted partnerships with leaders, SMEs, and cross-functional partners.
Translate complex topics into clear, compelling, and audience-focused messages.
Coach leaders and develop resources to equip them for change.
Facilitate discussions to support teams through change and reinforce desired outcomes.
Understand the people side of change, identifying adoption risks and resistance points.
Develop strategies to promote engagement, ownership, and long-term success.
Navigate ambiguity and complexity, identifying risks and synthesizing information.
Drive clarity on evolving priorities and decisions.
Lead workshops, working sessions, and stakeholder conversations.
Leverage data, feedback, and emerging tools (including AI) for problem-solving.
Improve communications, drive engagement, and enhance organizational outcomes.