Workforce Advisor [Full-Time]

Clackamas Community College•Oregon City, OR

4d•Hybrid

About The Position

Clackamas Community College (CCC) is hiring a full-time, limited-term, grant-funded, non-exempt, benefits-eligible Workforce Advisor, with an anticipated end date of June 30, 2027. An extension may be possible depending on available funding. The position is the primary Workforce Development Services (WDS) advisor representative at the WorkSource Clackamas Center in Oregon City and is expected to be onsite at least three days per week. Up to two remote workdays per week may be possible based on operational needs and supervisory approval. Regular WDS team meetings, including in-person meetings, are required. Compensation is tied to Grade VII of the classified salary schedule, with an appointment between step 1 ($29.83) and step 4 ($32.51). The Workforce Advisor provides employment and training services to individuals and staffing solutions to regional businesses and organizations. The role advises students, WorkSource customers, college staff, external agencies, and businesses on academic programs, career and degree options, registration, college policies, and transfer procedures. The advisor also represents the college in employer recruitment programs and supports training development for local business partnerships. The position provides individualized career and employment advising, participant intake and eligibility review, case management, job-search assistance, and coordination of training and other support services. It maintains participant records and required contact, collaborates with community and employer partners, coordinates recruiting and hiring events, monitors participant plans, and facilitates workforce development workshops and employment readiness activities. The position works under the general direction of the co-director or director. It may provide training and orientation to newly assigned personnel and assign work to student workers, though supervising others is not a typical function.

Requirements

Bachelor’s degree in a related field and two years of directly related work experience, or an equivalent combination of education and experience providing the knowledge, skills, and abilities required.
Related experience in workforce, employment, job development, or Human Resources environments with program responsibilities.
Knowledge of applicable federal, state, and local WIOA laws, codes, and regulations.
Thorough knowledge of public and private resources available to dislocated workers.
Knowledge of labor-management relations and collective bargaining; private industry and labor market trends; programs and services for special populations; and Human Resources practices, including interviewing, job development, and training program development and administration.
Ability to demonstrate integrity, customer-service orientation, cultural competency, trustworthiness, flexibility, and willingness to change.
Ability to work effectively and respectfully with people from diverse cultural, socioeconomic, educational, and lived-experience backgrounds using culturally responsive and inclusive approaches.
Valid driver’s license in the State of Oregon.
Ability to travel during business days to assigned worksites.
Must reside within 50 miles of the Oregon City, Harmony, or Wilsonville campus as a condition of employment.

Nice To Haves

Experience using Oregon’s I-Trac workforce case management and reporting system.
Bilingual or multilingual proficiency, particularly in Spanish, Ukrainian, Russian, or other languages spoken by communities served in Clackamas County.
Experience facilitating employment-readiness workshops, group presentations, or workforce development activities.
Experience with response situations such as small or large layoffs, pre- and post-layoff services, partial or full company closures, union and non-union environments, and hostile or volatile situations.

Responsibilities

Meet with, interview, assess, advise, and assist participants and students; determine eligibility and complete intake using state databases, grant guidelines, and interviews.
Help participants explore career options, access employment opportunities, prepare resumes and cover letters, and practice interviewing.
Maintain confidential case notes and files, protect sensitive information, and enter or track services and funds using iMatchSkills, i-Trac, and Colleague.
Maintain an assigned caseload, keep participant information and progress current, provide required ongoing contact, and support job search, employment, and retention.
Assess participant needs and develop plans for training, support, and job-search assistance; coordinate with partners on participant needs.
Build and maintain relationships with WorkSource, DHS, Vocational Rehabilitation, housing authorities, Trade Act, Job Corps, Head Start, Veterans Services, training providers, employers, and other partners.
Coordinate services and funding for shared clients to support outcomes and avoid duplication of services.
Plan, organize, and participate in partner information sessions, orientations, job fairs, hiring events, and grant recruitment activities.
Represent WDS at WorkSource Clackamas, maintain collaborative relationships with WorkSource staff and partner agencies, coordinate referrals and services, and support access to workforce programs and resources.
Coordinate available assistance such as transportation, utilities, rent or mortgage, childcare, textbooks, and supplies using WIOA, OJT, and other grant funds.
Advise participants on financial aid, loans, Pell Grants, academics, career choices, budgeting, community resources, public assistance, healthcare, housing, and job-search activities.
Monitor participants' progress through their individual plans, maintain required contact, and explain changes to plans.
Develop, prepare, promote, and facilitate workshops, classes, orientations, and information sessions, including weekly workforce development and employment-readiness activities.
Establish and maintain effective working relationships; attend training and meetings; maintain proficiency; keep work areas orderly; protect student confidentiality and data integrity; and comply with applicable college, state, and federal standards, including FERPA.
Participate in college committees when requested and perform other duties within the scope of the classification.
Travel during business days to assigned worksites and maintain a flexible schedule to meet program needs, which may include evenings or weekends.