Workers' Compensation Team Leader - Resolution Team
About The Position
We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future. The Workers’ Compensation Team Leader leads a specialized team focused on early identification and timely resolution of settlement‑ready claims. This role is responsible for improving resolution time, settlement quality, and consistency while managing loss costs within budget guidelines and ensuring compliance with corporate policies and all regulatory requirements. The Team Leader drives performance through strong leadership, coaching, and strategic oversight.
Requirements
- California Claims Adjuster License strongly preferred (must obtain if not licensed).
- Strong workers’ compensation technical expertise; ability to oversee multi‑state claims.
- CPCU, CIC, SCLA, or similar designation preferred (or in progress).
- Demonstrated history of consistent high performance and achievement throughout career.
Responsibilities
- Lead and coach a team to achieve business goals and high‑quality claim outcomes.
- Ensure accurate exposure evaluation and timely reserve setting.
- Apply loss cost containment strategies consistently and effectively.
- Manage litigation and resolution strategies for settlement‑ready claims.
- Build strong relationships with underwriting partners and customers.
- Promote accountability, succession planning, and a diverse, inclusive team culture.
- Use customer feedback to drive service and process improvements.
Benefits
- short-term or annual bonuses
- long-term incentives
- on-the-spot recognition
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
