Claims Team Lead Workers Compensation

Gallagher • Sacramento, CA

5d • Remote

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Requirements

• High School Diploma
• Minimum of 10 years related claims experience required
• Appropriately licensed and/or certified in all states in which claims are being handled
• Knowledge of all team member related functions
• Adjusting experience handling California jurisdiction required.
• Active Adjusters' licenses: CA Designation required.

Nice To Haves

• Prior management/leadership experience preferred.
• SIP optional.
• Bachelor's Degree

Responsibilities

• Supervise a small Workers Compensation team.
• Demonstrate significant claims handling skills and carry an individual case load delivering high quality and efficient service.
• Participate in adjuster hiring and training to nurture a culture of performance and continuous improvement.
• Manage workloads and motivate performance.
• Use Gallagher's technology to enhance your team's efficiency and quality.
• Communicate with clients, carriers and brokers in a professional, positive and proactive manner.
• Effectively manage multiple competing priorities, identify coaching opportunities and position team members for successful development.

Benefits

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave
• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED