Workers Compensation Program Specialist

University Health

2d•Onsite

About The Position

The Workers’ Compensation Program Specialist supports the administration and continuous improvement of the organization’s workers’ compensation programs. Working under the direction of the Workers’ Compensation Program Manager, this role is responsible for collecting and analyzing data related to workplace injuries, managing required reporting, and supporting prevention initiatives across multiple campuses. This position plays a key role in advocating for injured employees, coordinating care and return-to-work efforts, and collaborating with Occupational Health, Human Resources, Payroll, and department leadership.

Requirements

Bachelor’s degree in Healthcare or a related field (or equivalent combination of education and experience)
Experience supporting employee-related programs such as workers’ compensation
Strong interpersonal skills with the ability to collaborate across departments and with external partners
Excellent written and verbal communication skills
Demonstrated analytical ability, including report development and data interpretation
Strong organizational and prioritization skills with attention to detail
Proficiency in Microsoft Office (Excel, Word, PowerPoint) and data management tools

Nice To Haves

Knowledge of medical terminology
1–3 years of experience in workers’ compensation processes, reporting, or related employee programs

Responsibilities

Partner with the Workers’ Compensation Program Manager to support program strategies, goals, and daily operations
Serve as a point of contact for injured employees, providing guidance and support throughout the workers’ compensation process
Collect and track medical visit information, including work status updates and follow-up care needs
Coordinate appointments and assist with care-related logistics for injured employees
Maintain accurate data systems to track injuries, claims, and program outcomes
Collaborate with brokers and internal stakeholders to review and analyze workers’ compensation data
Act as liaison between employees, management, and claims adjusters to facilitate return-to-work programs (transitional or full duty)
Ensure timely and accurate completion of all required workers’ compensation and OSHA documentation, logs, and postings
Prepare and deliver reports, dashboards, and analysis for leadership and key committees
Support development of annual program work plans and year-end outcome reports
Participate in training and education efforts for leadership and staff on program goals and processes
Promote a culture of safety, quality improvement, and inclusion in all activities
Maintain compliance with all applicable federal, state, and organizational policies and standards