Workers Compensation Claims Adjuster - TX
About The Position
Gallagher Bassett is hiring a Workers Compensation Claims Adjuster with Texas jurisdictional experience and an active Texas adjuster license. This role is eligible for fully remote work. The adjuster will investigate, evaluate, and resolve complex workers compensation claims, analyzing exposure and determining appropriate actions to bring claims to resolution. The position involves working with clients and other parties throughout the claims process, providing empathetic customer service to claimants, and handling claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements. The role also requires timely, efficient documentation and communication of claim activity to support claim outcomes. The successful candidate will partner with clients to improve claims management, and use critical thinking, problem-solving, planning, and prioritization skills to serve clients and claimants effectively.
Requirements
- High school diploma.
- At least 3 years of related claims experience.
- Appropriate licenses and/or certifications in all states in which claims are handled; Texas experience and an active Texas adjuster license are specified for this role.
- Knowledge of accepted industry standards and practices.
- Computer experience with related claims and business software.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Analyze claims exposure, determine an appropriate course of action, and resolve claims.
- Investigate, evaluate, and resolve complex workers compensation claims.
- Communicate with parties involved in the claims process to support effective communication and resolution.
- Provide empathetic customer service to claimants on behalf of clients throughout the claims process.
- Handle claims in accordance with client and corporate policies, procedures, industry practices, and applicable statutory, regulatory, and ethical requirements.
- Document and communicate claim activity in a timely and efficient manner.
- Partner with clients to deliver solutions and enhance the claims management process.
- Think critically, solve problems, plan, and prioritize work to serve clients and claimants.
Benefits
- Competitive compensation.
- Comprehensive benefits programs designed to support well-being.
- Career development opportunities and ongoing learning.
- Collaborative, people-first culture with accessible leadership.
- Opportunity to do meaningful work with global reach and local impact.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
