Workers Comp Senior Claims Rep Remote -New England States-NJ PA MA

Vanliner Insurance Company•NH99-Work at Home, NH

59d•Remote

About The Position

National Interstate, a member of Great American Insurance Group and a leading commercial transportation insurer, is seeking a Workers Comp Senior Claims Representative. This role involves managing a caseload of claims, evaluating compensability and liability, conducting investigations, determining and negotiating settlements, and maintaining accurate claim files. The company emphasizes integrity, transparency, fairness, accountability, empowerment, and collaboration. Great American Insurance Group values diversity and inclusion, aiming to create a workplace where all employees feel included, empowered, and able to perform at their best. This position requires the applicant to be authorized to work in the United States without sponsorship. National Interstate has specialized in serving the insurance needs of the transportation industry since 1989, known for its expertise in product design, loss control, and claim services.

Requirements

Bachelor’s Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
A minimum of 5 years of experience in property and casualty claims handling.
Demonstrates strong analytical, negotiation, and problem-solving skills.
Demonstrates knowledge of insurance policies, coverage, and claims handling procedures.
Maintains knowledge of industry laws and regulations.
Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims.
Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations.
Proven ability to handle confidential information with discretion.

Nice To Haves

Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
Prefer any New England state handling experience.

Responsibilities

Manages an inventory of claims to evaluate compensability/liability.
Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
Performs other duties as assigned.