Worker's Compensation Paralegal
About The Position
The Workers' Compensation Paralegal supports Rob Levine Law's Massachusetts workers' compensation attorneys from intake through resolution. The role manages a caseload of injured-worker claims, gathers medical records, prepares filings with the Department of Industrial Accidents (DIA), tracks deadlines, and keeps clients informed. It is central to moving cases efficiently and helping clients obtain the benefits they are owed. The paralegal manages case files and related documentation, coordinates medical records and benefits, serves as a day-to-day contact for clients, and works closely with workers' compensation attorneys and the personal injury team. The role also supports settlement closing and disbursement, including workers' compensation liens on third-party recoveries.
Requirements
- Paralegal certificate, associate's degree, bachelor's degree, or equivalent law firm experience.
- At least 2 years of paralegal or case manager experience in workers' compensation.
- Working knowledge of Massachusetts DIA procedures and forms.
- Experience reviewing medical records and tracking medical bills.
- Strong organization and ability to manage multiple files and deadlines.
- Attention to detail in filings, calculations, and records.
- Patient, empathetic, and respectful approach to injured workers.
- Clear written and verbal communication with clients, adjusters, and providers.
- Proactive follow-up and ability to flag problems early.
- Ability to work smoothly with attorneys, the personal injury team, and the disbursement team.
- Comfort with technology, including SmartAdvocate and Microsoft Outlook, Excel, Word, and Teams.
Nice To Haves
- Plaintiff-side (injured worker) workers' compensation experience in Massachusetts.
- Experience with SmartAdvocate or a similar case management system.
- Bilingual in English and Spanish.
Responsibilities
- Manage an assigned caseload of Massachusetts workers' compensation claims from intake to closing.
- Open new files and gather injury details, employer and insurer information, and wage records.
- Track DIA deadlines, conciliations, conferences, hearings, and impartial medical exams in SmartAdvocate.
- Keep case notes, tasks, and follow-up dates current.
- Prepare DIA claims, forms, and correspondence for attorney review.
- Draft settlement documents, including lump sum agreements, and prepare benefit calculations for attorney review.
- Organize exhibits and hearing packets.
- Request, track, and review medical records and bills.
- Track weekly benefits, medical payments, and treatment authorizations.
- Coordinate with medical providers, insurers, and adjusters on payments and outstanding balances.
- Serve as the main day-to-day contact for clients and provide regular, clear updates.
- Prepare clients for conciliations, conferences, hearings, and medical exams.
- Communicate with Spanish-speaking clients directly or through the firm's resources.
- Work closely with workers' compensation attorneys and flag issues early.
- Coordinate with the personal injury team when a workers' compensation case has a related third-party claim.
- Support settlement closing and disbursement, including workers' compensation liens on third-party recoveries.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
