Workday Manager

WinCo Foods•Boise, ID

18h

About The Position

The Workday Manager leads the team responsible for implementing, maintaining, and optimizing WinCo Foods' Workday platform. The role sets direction, manages delivery, and applies technical judgment across configuration, security, integrations, reporting, releases, and audits. The manager is accountable for reliable platform operations, clean and compliant data, and the management and development of the Workday team. The position partners with leadership and business stakeholders to define the Workday strategy and roadmap, oversee projects and releases, improve processes, and support adoption of new or changing features. It also manages vendor relationships and support cases, maintains audit readiness and security governance, and uses Workday data to provide insights and recommendations.

Requirements

Bachelor’s degree in business administration, information technology, human resources, or equivalent work experience.
At least six years of progressive experience as an analyst, consultant, or in a similar role.
Proven experience leading and managing a team responsible for HCM technology and support.
Proficiency with Microsoft Office and SharePoint.
Proficiency with remote office and collaboration tools such as Zoom, MS Teams, and Slack.
Knowledge of Agile development methodologies and IT Infrastructure Library (ITIL).
Ability to set tactical and strategic goals, allocate resources, and manage team performance.
Strong leadership skills to guide and mentor analysts and specialists.
Excellent interpersonal skills for working with business teams, IT, executive leadership, and external partners.
Ability to balance technology capabilities with business needs and requirements when making decisions.
Analytical and problem-solving skills in application and user support.
Ability to take ownership of an application, learn its key functionality, and promote its proper use.
Commitment to data security, confidentiality, ethical standards, and audit readiness.
Workday knowledge across modules, data structure, security model, and configuration options.
Knowledge of roll process and best practices.
Knowledge of Workday reporting and analytics.
Understanding of integration tools and data migration concepts.
Ability to manage multiple priorities and meet deadlines.
Attention to detail across data, configuration, and compliance.
Ability to provide friendly and engaging customer service to internal and external customers.
Strong verbal, written, and interpersonal communication skills.

Nice To Haves

Proficiency with the Workday platform across implementation, configuration, reporting, security, integrations, and business process optimization.
Experience across multiple Workday modules.
Project or program management experience running multiple workstreams with cross-functional teams.
Experience managing a Workday Success Plans or AMS relationship.
Experience in retail business operations.

Responsibilities

Lead, mentor, and develop a team of Workday analysts, setting clear goals and performance expectations.
Partner with leadership to define and execute the Workday strategy and roadmap and drive continuous improvement.
Oversee projects, enhancements, and releases, delivering within scope, time, and budget.
Govern release and change management, including reviewing weekly service updates, planning for the two semiannual releases (R1 and R2), and overseeing configuration migrations between tenants.
Apply technical expertise in configuration, integration, security, reporting, and analytics to guide the team’s day-to-day decisions.
Maintain data accuracy, integrity, and compliance through regular audits and validation.
Oversee security governance, including role design, periodic access and security audits, segregation of duties, and access certification reviews.
Support internal and external audits by ensuring evidence, access reviews, and change history are available.
Lead change management to support business adoption and smooth transitions to new or changing features and processes.
Manage vendor relationships, including Workday Success Plans or application managed services support, and contract and renewal discussions.
Coordinate Workday Support cases and ensure timely issue resolution and system availability.
Use Workday data to provide insights and recommendations to leadership and the business.
Identify opportunities for automation, standardization, and efficiency across Workday workflows.
Work with business stakeholders on feature requests, upgrades, migrations, and integrations.