Workday Manager, Learning and HCM

Collaborative Solutions•Santa Ana, CA

6h•Hybrid

About The Position

Collectors is seeking a hands-on Workday professional to join their HRIS team. This role will be the primary owner of the Workday Learning module and will also provide general support for the Workday platform. The individual will act as a technical partner and stakeholder liaison, connecting system capabilities with the needs of Talent Development, Operations, and other People teams. Responsibilities include configuring, optimizing, and supporting the Workday Learning platform, as well as contributing to reporting, analytics, and general Workday HCM support. This role is key in driving learning technology strategy and ensuring the platform scales with company growth. The Workday portfolio includes HCM, Absence, Recruiting, Learning, Help, and Adaptive WFP. The position reports to the Director, HRIS & Analytics and is an individual contributor role. The role can be remote or based in Santa Ana, CA or Jersey City, NJ. Due to the value of in-person collaboration, candidates living within a 1-hour commute may be required to be onsite frequently, which will be discussed during the recruiting process.

Requirements

Demonstrated success in partnering with Talent Development or L&D teams as a technical partner to optimize and scale Workday Learning
High level of expertise in Workday Learning, including program configuration, campaigns, content management, and reporting
Minimum 5 years of post-production Workday experience with intermediate-to-advanced expertise in core configuration concepts
Strong foundational knowledge of Workday HCM — business processes, security, and core data structures
Solid report writing skills including calculated fields, dashboards, and discovery boards with a focus on learning and HCM data
Demonstrated knowledge of system testing, design, and auditing procedures
Experience with Workday release planning and user request management
Excellent analytical, problem-solving, and multitasking abilities
Strong project management and change control process knowledge
Ability to handle sensitive information with discretion and professionalism
Ownership mentality with a proactive approach to identifying and driving improvements
Strong written and verbal communication skills, including the ability to present to stakeholders
Ability to work independently and collaboratively across diverse teams in a small, dynamic HRIS environment
Candidates must be authorized to work in the United States.

Nice To Haves

Familiarity with learning content standards (SCORM, xAPI) and external LMS or content platform integrations
Workday Pro Certification in Learning with demonstrated hands-on experience
Experience supporting learning compliance programs or regulatory training requirements

Responsibilities

Serve as the primary subject matter expert for the Workday Learning module
Configure and maintain learning programs, campaigns, course content, audiences, and completion rules
Partner closely with Talent Development and Operations teams to understand learning needs and translate them into scalable system solutions
Manage content libraries, blended learning paths, and external content integrations
Support and maintain learning-related integrations with third-party content or delivery platforms
Ensure data integrity, security, and compliance across all learning records and configurations
Configure and manage learning-related business processes and associated security
Lead bi-annual Workday release reviews, testing, and implementation for Learning and assigned workstreams
Provide foundational support across Workday HCM including core configuration, business processes, and data management
Serve as a flexible team member on a small HRIS team, willing to stretch across modules to meet business needs
Provide coverage and support for other Workday modules during peak periods or team capacity gaps
Act as a strategic partner to Talent Development, Operations, and other stakeholders who leverage the Learning platform
Translate business requirements into system configurations, enhancements, and scalable processes
Serve as a consultant to internal customers on how to maximize Workday Learning capabilities
Provide tier 2/3 operational support for learning-related system issues, data problems, and change requests
Support change management and communications around system updates and new feature rollouts
Develop and maintain Workday reports, dashboards, and discovery boards focused on learning completion, compliance, and associated metrics
Build and maintain calculated fields in support of learning reporting and integrations
Conduct system audits to validate data integrity and ensure reporting accuracy
Provide technical reporting guidance and support to internal customers across functions
Collaborate with business stakeholders to identify and implement system improvements within the Learning module and beyond
Analyze and refine processes to optimize technology capabilities and improve the learner and administrator experience
Facilitate planning and scoping of automation and efficiency initiatives