Workday Manager, Learning and HCM

Collectors•Los Angeles, CA

5d•$110,891 - $180,035•Hybrid

About The Position

Collectors is seeking a hands-on Workday professional to join their HRIS team as the primary owner of the Workday Learning module, with additional responsibilities for general platform support. This role acts as a critical technical partner and stakeholder liaison, connecting system capabilities with the needs of Talent Development, Operations, and broader People teams. The position is responsible for configuring, optimizing, and supporting the Workday Learning platform, while also contributing to reporting, analytics, and general Workday HCM support. The individual will play a key role in driving learning technology strategy and ensuring the platform scales with company growth. The Workday portfolio includes HCM, Absence, Recruiting, Learning, Help, and Adaptive WFP. The role reports to the Director, HRIS & Analytics and is an individual contributor position. The role can be performed remotely or from offices in Santa Ana, CA or Jersey City, NJ. Due to the value of in-person collaboration, candidates living within a 1-hour commute may be required to be onsite frequently, which will be discussed during the recruiting process.

Requirements

Demonstrated success in partnering with Talent Development or L&D teams as a technical partner to optimize and scale Workday Learning.
High level of expertise in Workday Learning, including program configuration, campaigns, content management, and reporting.
Minimum 5 years of post-production Workday experience with intermediate-to-advanced expertise in core configuration concepts.
Strong foundational knowledge of Workday HCM — business processes, security, and core data structures.
Solid report writing skills including calculated fields, dashboards, and discovery boards with a focus on learning and HCM data.
Demonstrated knowledge of system testing, design, and auditing procedures.
Experience with Workday release planning and user request management.
Excellent analytical, problem-solving, and multitasking abilities.
Strong project management and change control process knowledge.
Ability to handle sensitive information with discretion and professionalism.
Ownership mentality with a proactive approach to identifying and driving improvements.
Strong written and verbal communication skills, including the ability to present to stakeholders.
Ability to work independently and collaboratively across diverse teams in a small, dynamic HRIS environment.
Candidates must be authorized to work in the United States.
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Nice To Haves

Familiarity with learning content standards (SCORM, xAPI) and external LMS or content platform integrations.
Workday Pro Certification in Learning with demonstrated hands-on experience.
Experience supporting learning compliance programs or regulatory training requirements.

Responsibilities

Serve as the primary subject matter expert for the Workday Learning module.
Configure and maintain learning programs, campaigns, course content, audiences, and completion rules.
Partner closely with Talent Development and Operations teams to understand learning needs and translate them into scalable system solutions.
Manage content libraries, blended learning paths, and external content integrations.
Support and maintain learning-related integrations with third-party content or delivery platforms.
Ensure data integrity, security, and compliance across all learning records and configurations.
Configure and manage learning-related business processes and associated security.
Lead bi-annual Workday release reviews, testing, and implementation for Learning and assigned workstreams.
Provide foundational support across Workday HCM including core configuration, business processes, and data management.
Serve as a flexible team member on a small HRIS team, willing to stretch across modules to meet business needs.
Provide coverage and support for other Workday modules during peak periods or team capacity gaps.
Act as a strategic partner to Talent Development, Operations, and other stakeholders who leverage the Learning platform.
Translate business requirements into system configurations, enhancements, and scalable processes.
Serve as a consultant to internal customers on how to maximize Workday Learning capabilities.
Provide tier 2/3 operational support for learning-related system issues, data problems, and change requests.
Support change management and communications around system updates and new feature rollouts.
Develop and maintain Workday reports, dashboards, and discovery boards focused on learning completion, compliance, and associated metrics.
Build and maintain calculated fields in support of learning reporting and integrations.
Conduct system audits to validate data integrity and ensure reporting accuracy.
Provide technical reporting guidance and support to internal customers across functions.
Collaborate with business stakeholders to identify and implement system improvements within the Learning module and beyond.
Analyze and refine processes to optimize technology capabilities and improve the learner and administrator experience.
Facilitate planning and scoping of automation and efficiency initiatives.