Workday HCM Administrator

RHA Health Services, LLC • Atlanta, GA

23h

About The Position

We are hiring for: Workday HCM Administrator Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! The Workday HCM Administrator plays a critical role in the development, configuration, implementation, and ongoing support of the Workday Human Capital Management (HCM) platform. This role requires a deep understanding of Workday functionality, a strong technical aptitude, and the ability to collaborate with cross-functional teams to deliver solutions that align with organizational objectives. The Workday HCM Administrator will support the design and optimization of Workday modules, troubleshoot system issues, and support end-users with training and technical assistance. This role will be responsible for the day-to-day administration, maintenance, and support of the organization’s Workday HCM system, ensuring accurate data entry, system functionality, and user support while assisting with the implementation of new features and updates. The Workday HCM Administrator works closely with HR, IT, and other departments to address operational needs and maintain system integrity.

Requirements

• Bachelor’s degree in Information Systems, Business Administration, Human Resources, or related field (or equivalent experience)
• 5+ years of hands-on experience with Workday HCM, including configuration and support
• Strong experience in Workday Benefits configuration required; experience in Time Tracking and Absence strongly preferred
• Proficiency in Workday configuration, reporting, and business process design
• Experience troubleshooting complex transactions and resolving data/configuration issues
• Advanced analytical skills and experience working with HR data and reports
• Strong communication skills with the ability to partner with both technical and non-technical stakeholders
• Experience leading or supporting Workday implementations, enhancements, or releases

Nice To Haves

• Workday Benefits Pro Certification strongly preferred
• Candidates with combined experience across Benefits, Time Tracking, and Absence will be prioritized

Responsibilities

• Configure and manage Benefits (plans, eligibility, rates, life events, open enrollment, EOI, passive events)
• Support Time Tracking (time entry, validations, approvals, and payroll integration)
• Configure and administer Absence (leave plans, accruals, eligibility, balances)
• Manage end-to-end business processes across Benefits, Time, and Absence
• Troubleshoot complex transactions and resolve configuration/data issues
• Support day-to-day operations and partner with HR, Payroll, and Benefits teams
• Support the configuration, implementation, and maintenance of Workday functional areas, including Core HCM, Time Tracking, Talent & Performance, Compensation, Absence, Benefits, Security, Learning and Reporting.
• Optimize business processes and workflows within Workday to improve efficiency and user experience.
• Conduct system testing for new releases, enhancements, and integrations to ensure system integrity.
• Develop and maintain Workday reports, dashboards, and analytics to support business decision-making.
• Ensure data accuracy and integrity by creating audit processes and conducting regular reviews.
• Collaborate with stakeholders to identify reporting needs and deliver actionable insights.
• Provide tier-2/3 support for Workday-related issues, working closely with end-users to troubleshoot and resolve problems.
• Partner with the IT team and Workday support to address system errors and ensure timely resolution.
• Monitor system performance and proactively identify areas for improvement.
• Work closely with HR, Finance, and other departments to gather requirements, identify solutions, and implement Workday functionality that aligns with organizational goals.
• Act as the primary liaison between internal teams and external Workday consultants or vendors.
• Facilitate training sessions and create user guides to ensure staff are proficient in Workday use.
• Lead Workday-related projects, from planning and design to execution and post-implementation support.
• Evaluate existing HR processes and recommend enhancements to align with best practices and system capabilities.
• Stay up-to-date on Workday updates, features, and trends to leverage new functionality for the organization.

Benefits

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees