Workday HCM Analyst

See's Candies•South San Francisco, CA

About The Position

Work is Sweet! 'Quality without Compromise' is not just a motto at See’s Candies. It is the most important ingredient in our recipe for success. See’s Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See’s is a leader in the confectionery industry with over 250 retail shops across the USA, a growing e-commerce business, and expanding opportunities internationally. We are seeking friendly, enthusiastic individuals who are passionate about helping us grow and thrive in our second century. Position Summary: The Senior Workday HRIS Analyst will serve as a key Workday SME with a strong focus on Benefits configuration, FSA and Annual Enrollment deployment, complex reporting, and security administration. This role is responsible for end-to-end configuration, ongoing operational support, and continuous optimization of Workday HCM and Benefits to ensure scalable, compliant, and user-focused solutions.

Requirements

Bachelor’s degree in Computer Science or equivalent field preferred
5+ years’ progressive Workday experience in a corporate environment inclusive of troubleshooting issues, configuration, testing, and implementing optimizations
5+ years’ Workday experience with an emphasis on Benefits and Reporting
Strong experience with Workday administrative functions including tenant configuration, data loads, and maintenance

Responsibilities

Develop, maintain, and support the Workday platform, with a primary focus on Benefits, FSA administration, Annual Enrollment, core HCM, Reporting, and Security.
Lead Benefits configuration and ongoing administration, including health, welfare, and voluntary plans, eligibility rules, event-driven processes, FSA/HSA integrations, testing, and issue resolution.
Annual Enrollment (AE) and Open Enrollment cycles, including end-to-end planning, configuration, testing, validation, deployment, cutover, and post-go-live support; ensure accurate plan setup, cost calculations, employee experience, and vendor file outputs.
Configure and implement business process framework (BPF) changes, eligibility rules, condition rules, and validation logic to support optimized, compliant, and scalable HR and Benefits processes.
Provide day-to-day Workday system support, troubleshooting complex data, Benefits, security, and reporting issues; identify root causes and implement sustainable solutions within governance standards.
Design, build, and maintain complex Workday reports, dashboards, and analytics, including advanced, matrix, composite, and calculated field-based reporting to support Benefits operations, compliance, finance, and executive decision-making.
Manage and support Workday security, including role-based and user-based security, domain access, business process security policies, auditing, and periodic security reviews to ensure data confidentiality and compliance.
Ensure data accuracy, integrity, and compliance through proactive monitoring, audits, exception reporting, and reconciliation processes, with a strong emphasis on Benefits and enrollment data.
Partner closely with HR, Benefits, Payroll, Finance, and vendors to understand business requirements, identify gaps, and deliver Workday solutions while considering downstream impacts and integrations.
Support Workday releases and system updates, including impact analysis, regression testing (with a focus on Benefits and security), validation, and post-release issue resolution.
Provide end-user and HR team support, including ticket management, issue triage, knowledge transfer, and guidance on best practices for Workday and Benefits functionality.
Serve as a subject matter expert (SME) for Workday Benefits, Annual Enrollment, reporting, and security, providing consultative support and recommendations to stakeholders.
Participate in change management and go-live support, ensuring clear communication, testing sign-off, and successful adoption of new or enhanced functionality.
Create, maintain, and enforce Standard Operating Procedures (SOPs), documentation, and templates related to Benefits administration, AE, reporting, and security processes.
Perform ad-hoc and cross-functional projects as assigned to support evolving business needs, system maturity, and continuous improvement.