About The Position

The Workday Functional Analyst (Core HCM) manages, configures, and optimizes modules within the Workday HCM platform to support accurate data flow, system compliance, and operational efficiency. The role maintains platform security and partners with HR Centers of Excellence, Business Partners, Operations, IT, and Compliance to ensure access is appropriate and audit ready. The analyst identifies opportunities to improve business processes through better use or enhancement of existing systems; analyzes and resolves system issues; implements business-requested and recommended enhancements; and coordinates the rollout of new functionality and modules. The role also performs initial test setups and defines testing criteria to ensure quality assurance for system modifications. A significant focus is administering Workday security, including roles, permissions, access provisioning, audits, access certifications, and segregation-of-duties support. The analyst documents security policies and controls, helps remediate access issues and audit findings, and participates in security projects. The role requires customer support, collaboration across business areas, and compliance with company policies and applicable laws.

Requirements

  • Bachelor’s degree in business administration, information technology, human resources, or equivalent work experience.
  • At least two years of experience in HR software administration, with in-depth knowledge of at least one functional area.
  • At least two years of progressive experience as an analyst, consultant, or in a similar role.
  • Knowledge of HCM or enterprise systems security.
  • Proficiency with Microsoft Office and SharePoint.
  • Knowledge of Agile development methodologies and IT Infrastructure Library (ITIL).
  • Expertise in Workday modules, data structure, security model, and configuration options.
  • Knowledge of business process concepts, including process mapping, process design, and performance management.
  • Ability to prioritize and multitask and produce accurate, professional, error-free documents on time.
  • Effective verbal and written communication skills and the ability to work with multiple business areas and levels of the company.
  • Ability to maintain positive interpersonal relationships and provide friendly, engaging customer service.
  • Report-writing and query skills.
  • Understanding of user roles, permissions, domain and business process security policies, and how they determine user access and visibility.
  • Ability to read and analyze security logs and audit trails to identify unusual activity or potential breaches.
  • Knowledge of segregation-of-duties and access-certification concepts.
  • Ability to align HCM process knowledge with business operations and security needs.
  • Ability to communicate security concepts and risks to technical and non-technical stakeholders.
  • Meticulous attention to detail in security configuration, access monitoring, data, configuration, and compliance.
  • Commitment to data security, confidentiality, and ethical standards.
  • Ability to document security policies, procedures, and incident reports accurately.
  • Willingness to stay current on Workday updates and security best practices.

Nice To Haves

  • Understanding of Workday security features, role-based permissions, and security configuration options.
  • Proficiency with the Workday platform across configuration, reporting, security, integrations, and business process optimization.
  • Experience with Workday HCM modules.
  • Experience in retail business operations.

Responsibilities

  • Partner with end-users to identify business process improvement opportunities through better use or enhancement of existing systems.
  • Contribute to continuous improvement of HR systems and processes using best practices.
  • Analyze system issues affecting internal customers, including software issues, changes, or new software packages; provide customer support in resolving issues and outages, and liaise with vendors on escalated issues.
  • Develop and implement system enhancements based on business requests and informed recommendations.
  • Grant system security and permissions and create user groups and roles as required.
  • Coordinate with internal stakeholders to roll out new functionality and modules.
  • Set up initial tests for new applications and procedures, define test criteria, and ensure adequate testing of modifications.
  • Administer and maintain Workday security configuration, including roles, role-based and user-based security, permissions, and data visibility.
  • Provision access for new and changing workers and remove access when workers transfer or terminate.
  • Review access requests against role design and least-privilege principles before granting access.
  • Conduct periodic audits of sensitive access, including compensation, payroll, PII, and HIPAA-related access, and remediate exceptions.
  • Troubleshoot access issues by diagnosing domain and business process security policies.
  • Identify, document, and help remediate segregation-of-duties conflicts in support of audit requirements.
  • Support periodic access certification reviews and provide evidence and change history for internal and external audits.
  • Participate in security projects, including multi-factor authentication rollout and data encryption.
  • Maintain current security documentation, policies, and controls.
  • Comply with company policies and applicable laws.

Benefits

  • Top-tier medical plans
  • Tuition support
  • Employee Stock Ownership Plan (ESOP)
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