Workday Certified Core HCM AMS Architect

Intecrowd

1d•Hybrid

About The Position

The Core HCM AMS Architect is a strategic, client-facing role responsible for providing functional expertise, solution leadership, and advisory support across Workday Core HCM within an AMS (Application Management Services) environment. This role partners closely with clients and internal delivery teams to ensure ongoing optimization, stability, and value realization of the Workday platform post-go-live. The Architect acts as a trusted advisor, guiding clients on enhancements, releases, roadmap strategy, and complex functional solutions.

Requirements

Deep expertise in Workday Core HCM, including: Business Processes, Security, Reporting, Organizational Structures, Staffing Models
Working knowledge of additional HCM modules such as: Recruiting, Compensation, Benefits, Absence, Talent & Performance
Strong understanding of Workday configuration, tenant management, and post-production optimization
Active Workday Partner Certification in Core HCM (or related HCM certification)
Multiple end-to-end Workday implementations or post-production AMS engagements
Experience working in an AMS, managed services, or support-based environment
Strong ability to translate business requirements into scalable Workday solutions
Excellent communication skills with experience engaging functional and technical stakeholders
Ability to manage multiple priorities in a fast-paced client-facing environment
Strong presentation, consulting, and problem-solving skills
Prior experience as a Lead Consultant, Functional Architect, or AMS SME preferred
Applications for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States and with Intecrowd.

Responsibilities

Serve as the functional lead and escalation point for Core HCM and other HCM modules as applicable, within AMS engagements, providing guidance on complex configuration, design, and issue resolution
Lead client discovery sessions to understand business requirements, identify optimization opportunities, and define solution approach
Deliver Intecrowd’s Review & Recommend offering for clients, and teaching/coaching other consultants to successfully deliver them
Architect and recommend scalable Core HCM solutions, ensuring alignment with Workday best practices and client business strategy
Provide oversight and quality assurance for enhancements, tickets, and AMS delivery workstreams
Support ongoing Workday releases, including impact analysis custom to each client, feature adoption recommendations, and client readiness planning
Partner with AMS consultants and delivery teams to ensure accurate solution design, configuration, and testing support
Guide clients on roadmap planning, system optimization, and continuous improvement initiatives
Support root cause analysis and resolution of complex functional issues
Ensure smooth knowledge transfer between advisory, AMS delivery teams, and client stakeholders
Prepare and deliver Intecrowd’s Crash Course offerings, led and supported by an instructional designer
Contribute to internal best practices, reusable assets, and AMS delivery standards
Collaborate with other architects to support cross-functional HCM initiatives and integrated solutions