WorkBC Job Developer - North Delta and Ladner-South Delta WorkBC (Fixed Term until March 31, 2027)

MOSAIC•Delta, BC

3h•CA$29 - CA$31•Hybrid

About The Position

MOSAIC is seeking a client-centered, results-oriented individual who is passionate about empowering clients to reach their personal and employment goals in the role of WorkBC Job Developer. This position will be based out of the North Delta and Ladner-South Delta WorkBC offices. Not sure if you're 100% qualified? We encourage you to apply anyway! MOSAIC is an equal opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply. The WorkBC Job Developer are responsible for building lasting relationships with local employers and creating work experience opportunities that lead to long-term sustainable employment opportunities for clients. The Job Developer works collaboratively with the WorkBC Client Services Team to support clients towards successful job attachment outcome.

Requirements

Post-secondary degree, certificate or diploma in career or employment development, social work, adult learning, human resources management, psychology, or counselling or a combination of coursework and 2 or more years of experience in: Working with individuals with complex barriers and a broad range of cultural backgrounds including people referenced as members of the Client Inclusion Groups identified by the Ministry (Indigenous People, Francophones, Immigrants, Persons with a Disability, Multi-Barriered, Survivors of Violence and/or Abuse, Youth, including Youth at-Risk) and/or, working in Marketing, Sales or Human Resources roles.
Sound knowledge of the Employment Insurance Act, BC Employment and Assistance program and WorkBC Employment Program policies.
Current and satisfactory Criminal Record Check required.

Nice To Haves

Excellent inter-personal verbal and written communication skills.
Experience providing customer service and resolving issues both in person and in a virtual service delivery environment.
Ability in employer and client presentation, and experience building partnerships with community agencies, employers, and other stakeholders.
Experience conducting and interpreting client needs assessments.
Experience coaching and mentoring clients.
Ability to work co-operatively in a team environment.
Strong organizational and time-management skills.
Proficient in Microsoft Windows and Microsoft Office software such as Word, Excel, Access, Outlook, Teams, and Integrated Case Management system (ICM).
Tactful, discreet, diplomatic, patient, flexible and possesses cultural sensitivity and excellent judgement in decision-making.
Critical thinking skills: ability to process and organize facts, data, and other information to define a problem and develop effective solutions.
Career Development Practitioner certified will be considered an asset
Ability to speak a second language will be considered an asset

Responsibilities

Understand WorkBC program service policies and contractual obligations, and understand the role a job developer plays in achieving these goals (i.e. KPMs and contractual outcomes).
Work collaboratively with Employment Counsellors and Employment Skills Facilitators to understanding clients’ needs and occupational goals and implement strategies to secure employment.
Maintain and monitor client progress to successful job attachment outcome by building a strong rapport with clients and employers.
Assist clients and employers in completing wage subsidy applications.
Document the clients’ progress in achieving the goals outlined in their work experience plan and pro-actively address issues to ensure successful long-term job sustainability.
Maintain an excellent working knowledge of local employment opportunities via cold calling, attending networking events, and engaging with local boards of trade, etc.
Facilitate Work Experience Placement for eligible clients.
Develop an ongoing relationship with employers and maintain such relationship using the Employer Relations Management database.
Coordinate employer engagement events, such as job fairs, industry presentations, work site visits, etc.
Curate job postings and communicate opportunities to the Client Services Team and clients (e.g. via e-mail, job boards, etc.).
Secure placement opportunity for clients by screening them, referring resumes to employers, and following-up to ensure successful placement or to solicit feedback from employers.
Provide on-site job coaching to clients as needed.
Conduct presentation to employers and clients.