Work Study, Student Support (Transfer Center)

Cuyahoga Community CollegeHighland Hills, OH
Onsite

About The Position

The Work Study, Student Support (Transfer Center) position is an internal role within the Transfer Center department. This role focuses on developing office management skills, providing support for university transfer processes, offering customer service, assisting with marketing and communications, and helping with event management. The student will gain experience in administrative procedures, student intake, using office equipment, filing, data entry, and the MS Office suite. They will also assist students with applications, FAFSA questions, and navigating tools like Transferology. Customer service duties include answering phones, greeting visitors, scheduling appointments, and directing guests. Marketing support involves promoting Transfer Center events and services, and event management includes planning, setup, registration, and wayfinding.

Requirements

  • Consistently maintain 6 credit hours each semester.
  • Maintain satisfactory academic progress.
  • Adhere to College's confidentiality policy.
  • Successfully pass background/drug screening.
  • Strong interpersonal communication skills.
  • Willingness to learn new technology.

Responsibilities

  • Learn core administrative procedures, including student intake, use of office equipment, filing, data entry, and working with the MS Office suite.
  • Assist students with university transfer processes such as applications, FAFSA questions, and navigating tools like Transferology.
  • Provide front-desk support by answering phones, greeting visitors, checking in students, scheduling appointments, directing guests, and sharing transfer resources.
  • Support promotion of Transfer Center events and services.
  • Help plan and execute Transfer Center events, including preparation, setup, registration, and wayfinding.
  • Answer phone and take messages.
  • Perform clerical duties such as filing, data entry, copying and faxing.
  • Open and sort mail.
  • Assist with special projects.
  • Other duties as assigned.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service