Work Study - Computer Lab Assistant IT/Client Support Svcs

University of Wyoming•Laramie, WY

33d•$8 - $8•Onsite

About The Position

Join Our Campus Community! Be part of the University of Wyoming community while gaining hands-on tech and customer-service experience. As a Computer Lab Assistant, you’ll support students and staff with basic computer and printing needs, help troubleshoot common issues, and keep the lab running smoothly — all while working a schedule that fits your classes. This is a work-study position, and applicants must have federal work study to apply for this listing. If you do not have federal work study, you must apply using our non-work study application. The University of Wyoming is located in Laramie, a charming town of 30,000 residents nestled in the heart of the Rocky Mountain West. The state of Wyoming continues to invest in its only 4-year university, helping to make it a leader in academics, research, and outreach with state-of-the-art facilities and strong community ties.

Requirements

Enrolled UW College Student
Customer Service experience
Familiarity with Consumer Technology
Work with cash amounts in US dollars up to $100

Nice To Haves

Excellent customer service skills
Working knowledge of Microsoft Windows and Office
Basic computing skills
Ability to troubleshoot problems and communicate solutions

Responsibilities

Provide friendly, helpful basic computer support and assist users with printing and software problems.
Get paid to do your homework and help others in the lab space to be productive as well.
Provide basic computer support and assist users with printing and software problems.
Troubleshoot account, quota, and email problems for lab users.
Keep labs clean/orderly, collect lost/found items, and maintain records of print deposits.
Can complete exams and optional training to earn raises.