Assistant II, Work-Study

Austin Community College•Austin, TX

About The Position

Provides complex clerical and administrative support to a departmental office, program, classroom/lab, and/or organization partner. This work-study position supports faculty, staff, students, and partner initiatives through administrative tasks, communications, scheduling, data entry, document preparation, customer service, and project support. Work is routinely performed in a standard office or similar environment; remote options may be available depending on position needs. The position is open only to current students who have been offered work-study in their financial aid award package. Students must be enrolled in at least six college credits and meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester. Additional duties may be assigned based on department or work-study partner needs.

Requirements

Must be a current student who has been offered work-study on their financial aid award package.
Must be enrolled in a minimum of six college credits.
Must meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester.
Knowledge of office procedures and practices.
Knowledge of customer service techniques.
Ability to maintain confidentiality of work-related information and materials.
Ability to establish and maintain effective working relationships.
Ability to maintain an established work schedule.
Effective interpersonal and communication skills.
Effective organizational and planning skills.
Ability to enter data, maintain files, and perform other clerical duties.
Effective customer orientation when working with a multicultural population.
Ability to use spreadsheet, word processing, database, and presentation software.

Nice To Haves

May use social media, desktop publishing tools, and web page editing tools.

Responsibilities

Perform administrative and clerical duties, including managing correspondence, communications, mail, calls, scheduling, coordination, supplies and equipment, files, and duplication.
Gather, compile, and enter data; produce routine and specialized reports and documents; maintain files, records, logs, and tracking systems.
Produce handouts, fliers, newsletters, brochures, manuals, and other documents.
Communicate program information and assist students or partner initiatives.
Respond to or direct inquiries in person and by telephone, working with other staff to help resolve issues raised by students, employees, and the public.
Maintain schedules, calendars, and appointments; schedule meetings and events; issue invitations; arrange locations and equipment; type minutes; and prepare information packets.
Input budget figures, prepare requisitions, log and track expenditures, take payments, or issue invoices or bills.
Serve as a technical resource for computer hardware, software, and office equipment such as copiers and fax machines.
Assist with special projects, including scheduling rooms, compiling information packets, creating spreadsheets, charts, and graphs, and other projects.
Travel to different locations for organizational meetings or to support special events or projects as needed.
May assist instructors and students in a lab or classroom setting.
Participate in training and professional development opportunities.
Work safely, follow safety rules, report unsafe conditions or behavior, and take reasonable and prudent actions to prevent unsafe practices.