Assistant I, Work-Study

Austin Community College•Austin, TX

About The Position

Provides clerical and administrative support to a departmental office, program, and/or classroom/lab. This role is open only to current students who have been offered work-study in their financial aid award package. Students must be enrolled in at least six college credits and meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester. The position is based in a standard office or similar environment; remote options may be available depending on position needs. Duties may vary based on departmental, program, or classroom/lab needs, and additional duties may be assigned.

Requirements

Must be a current student offered work-study in their financial aid award package.
Must be enrolled in a minimum of six college credits.
Must meet Financial Aid Satisfactory Academic Progress (SAP) standards each semester.
Knowledge of office procedures and practices.
Knowledge of customer service techniques.
Ability to maintain confidentiality of work-related information and materials.
Ability to establish and maintain effective working relationships.
Ability to maintain an established work schedule.
Effective interpersonal and communication skills.
Organizational and planning skills.
Ability to enter data, maintain files, and perform other clerical duties.
Effective customer orientation when working with a multicultural population.
Ability to use spreadsheet, word-processing, database, and presentation software.
Ability to perform work involving standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling; occasional lifting of objects up to 10 pounds.

Nice To Haves

May use social media, desktop publishing, and web-page updating tools.

Responsibilities

Perform office duties supporting faculty, staff, and/or students, including word processing, data entry, file maintenance, mail processing, and duplication.
Gather, compile, and enter data, and produce routine reports and documents.
Produce handouts, fliers, newsletters, brochures, manuals, and other documents.
Answer and route telephone calls, take messages, and respond to or direct inquiries in person or by telephone.
May input budget figures, prepare requisitions, log and track expenditures, take payments, or issue invoices or bills.
Maintain tracking systems and logs.
Operate office equipment such as copiers and fax machines.
May assist instructors and students in a lab/classroom setting.
Participate in training and professional development opportunities.
Work safely, follow safety rules, report unsafe conditions or behavior, and take reasonable and prudent actions to prevent unsafe practices.