Work Scheduling Coord Sr

American Electric Power•Tulsa, OK

3d•$74,551 - $111,826•Onsite

About The Position

Responsible for performing duties assigned in the work scheduling process in an area office including the scheduling and coordination of all engineered and non-engineered jobs for the distribution line and service work force. The job will combine the available personnel and equipment resources to assure that the jobs are completed timely and efficiently using the work management systems applications.

Requirements

Associate's degree in engineering technology or high school diploma with experience as listed below
Minimum of 2 years of experience in distribution operations including good working knowledge of distribution work processes and procedures
Strong analytical and organizational skills
Ability to effectively prioritize work
Must be proficient in the operation of computer systems in a Windows environment
Ability to learn new and complex systems
Progression through work scheduling assistant family or a minimum of 2 year’s experience in distribution operations including good working knowledge of distribution work processes and procedures

Nice To Haves

Working knowledge of DWMS, SPECTRUM, and MACSS/OPS is preferred

Responsibilities

Accurately characterizing new Customer Work Requests, including electrical load and energy requirements; need for new distribution construction; need for specifying prerequisites for the job such as field engineering, tree trimming, electrical inspection, or special metering
Providing technical knowledge and consultation to Customers regarding basic service design requirements, city ordinances, basic electrical code requirements, and Company Policies relating to installation of new or existing electrical service
Coordinating with Customers, Service Supervisors, Contract Construction Supervisors, Builders, Electrical Inspectors, Foresters, and Metering to ensure work prerequisites are met
Coordinating with Customers, Engineers, Service Supervisors, Contract Construction Supervisors, Electrical Inspectors, Foresters, and Metering to ensure Customer deadlines are met
Negotiating with Service Supervisors, Contract Construction Supervisors, and Customers to adjust work schedules and deadlines due to workload, inclement weather, or other scheduling conflicts
Assist in scheduling planned Customer Service outages