SURGERY SCHEDULING COORD

Methodist HospitalsGary, IN

About The Position

To provide organized access to the advance elective schedule in a manner that facilitates use of resources for patient, surgeons and Methodist Hospitals. Captures and communicates information related to patient, procedure and customer needs as essential to effective preparation.

Requirements

  • Knowledge of surgical processes.
  • Knowledge of registration processes.
  • Ability to input and manage electronic data.
  • Ability to understand and communicate in medical terminology and surgical interventions successfully with customers and Methodist staff.
  • Ability to understand and manage conflicting needs.
  • Ability to instill confidence and cooperation.
  • Possess a positive and confident demeanor.
  • Ability to focus on customer needs.
  • High School Diploma/GED Equivalent Required
  • 1 Healthcare/Medical Required
  • Meets the Standards of Behavior as outlined in Personnel Policy and Procedure #1, Employee Relations Code.
  • Demonstrates knowledge of procedures for protecting and maintaining security, confidentiality and integrity of employee, patient, family, organizational and other medical information.
  • Understands and supports the commitment of Methodist Hospitals in adhering to federal, state and local laws, rules and regulations governing ethical business practices for healthcare providers.

Responsibilities

  • Coordinates information and accesses to the surgical schedule.
  • Functions as an advocate for customer needs; utilizing Chain of Command when unable to meet needs, resolves conflict or concerns.
  • Maintains trusting relationships with customers and Methodist staff facilitating cooperation among block and open time users.
  • Provides data and report related to block utilization and other managerial assessment of activity.
  • Provides information, direction and support as needed to surgeons, surgeon's office staff and others as appropriate to utilize emergent, urgent, add-on and other models of access to surgical resources.
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