Work Order Administrator

Precision Aviation Group•Flowood, MS

1d•Onsite

About The Position

The Work Order Administrator is responsible for creating, reviewing, and maintaining work orders within the ERP/MRO system for aircraft components, assemblies, and repair activities. This role ensures accuracy in initiating work orders with correct part numbers, job scopes, customer requirements, and routing information. The administrator monitors the entire lifecycle of work orders, from release to closure, ensuring timely updates and coordinating with various departments such as production, repair stations, quality inspection, and engineering. A key aspect of this role is verifying the completeness and accuracy of all required documentation, including repair instructions, inspection records, certifications, and test results. The Work Order Administrator also tracks the progress of active work orders, communicates status updates, and ensures compliance with FAA regulations, Part 145 Repair Station procedures, and customer specifications. They are tasked with identifying and resolving discrepancies, supporting quality assurance audits, and assisting with the prioritization and scheduling of work orders. Additionally, this position generates reports on work order status and backlog, collaborates with inventory and logistics teams, and supports continuous improvement initiatives to enhance work order processing and data accuracy. General administrative and clerical support, including proficiency in Microsoft Office, is also expected.

Requirements

High school diploma or equivalent required.
Strong attention to detail, organization, and communication skills.
Ability to manage multiple priorities and work orders in a fast-paced environment.
Ability to interpret technical documentation and maintenance records.
Ability to troubleshoot workflow discrepancies.
Ability to work effectively both independently and as part of a team.
Proficiency in Microsoft Office.
Ability to operate office machines and equipment and troubleshoot problems with equipment.
Requires sitting or standing for extended periods of time.
Requires frequent walking, bending, and reaching to shoulder level.
Requires occasional squatting, lifting, carrying, pushing, or pulling weight up to 20 pounds.
Requires repetitive hand movement.
Requires eye-hand coordination and manual dexterity.
Requires corrected vision and hearing to normal range.

Nice To Haves

An associate degree or technical training in aviation, logistics, or business is preferred.
Experience with ERP/MRO systems preferred.
MRO or aviation maintenance experience is a plus.
2+ years of experience in MRO, aviation maintenance administration, logistics coordination, or work order management preferred.
Experience in FAA Part 145 Repair Station environment strongly preferred.
May be required to wear PPE when entering shop or production areas.

Responsibilities

Create, review, and maintain work orders within the ERP/MRO system for aircraft components, assemblies, and repair activities.
Ensure all work orders are accurately initiated with correct part numbers, job scopes, customer requirements, and routing information.
Monitor the lifecycle of work orders from release through completion, ensuring timely updates and closure.
Coordinate with production, repair stations, quality inspection, and engineering teams to ensure work order accuracy and completeness.
Verify all required documentation (repair instructions, inspection records, certifications, and test results) is attached and properly filed.
Track progress of active work orders and communicate status updates to internal stakeholders.
Ensure compliance with FAA regulations, Part 145 Repair Station procedures, and customer specifications.
Identify and resolve discrepancies in work order data, routing, or documentation.
Support quality assurance by ensuring all work orders meet audit and traceability requirements.
Assist with prioritization and scheduling of work orders based on operational demand and customer requirements.
Generate reports on work order status, backlog, and completion metrics.
Collaborate with inventory and logistics teams to ensure parts availability aligns with work order requirements.
Support continuous improvement initiatives to streamline work order processing and data accuracy.
Perform other administrative and operational duties as assigned.
Provide general administrative and clerical support as needed.
Utilize Microsoft Word, Excel, and PowerPoint for reporting and data tracking.
Assist with data entry, filing, and document control tasks.
Exercise sound judgment in daily prioritization and workflow management.
Participate in and support safety initiatives, safe work practices, and compliance.
Participate in safety activities, including immediately reporting hazards, unsafe work practices, and accidents/injuries.
Follow all safety rules, FAA regulations, PPE compliance, and equipment operation requirements.