Work Order Administrator

Careers in Aviation•Flowood, MS

21h•Onsite

About The Position

This role is responsible for creating, reviewing, and maintaining work orders within the ERP/MRO system for aircraft components, assemblies, and repair activities. The administrator ensures accuracy in initiating work orders with correct part numbers, job scopes, customer requirements, and routing information. They monitor the entire lifecycle of work orders, from release to closure, ensuring timely updates and proper documentation. This position requires close coordination with various departments including production, repair stations, quality inspection, and engineering to maintain work order integrity and compliance with FAA regulations, Part 145 Repair Station procedures, and customer specifications. The administrator will also identify and resolve discrepancies, support quality assurance audits, and assist with prioritization and scheduling. Reporting on work order status and metrics, collaborating with inventory and logistics, and contributing to continuous improvement initiatives are also key aspects of this role. Additional administrative and operational duties may be assigned.

Requirements

Strong attention to detail, organization, and communication skills.
Ability to manage multiple priorities and work orders in a fast-paced environment.
Ability to interpret technical documentation and maintenance records.
Ability to troubleshoot workflow discrepancies.
Ability to work effectively both independently and as part of a team.
Proficiency in Microsoft Office.
High school diploma or equivalent required.

Nice To Haves

Experience with ERP/MRO systems preferred.
MRO or aviation maintenance experience is a plus.
An associate degree or technical training in aviation, logistics, or business is preferred.
2+ years of experience in MRO, aviation maintenance administration, logistics coordination, or work order management preferred.
Experience in FAA Part 145 Repair Station environment strongly preferred.

Responsibilities

Create, review, and maintain work orders within the ERP/MRO system for aircraft components, assemblies, and repair activities.
Ensure all work orders are accurately initiated with correct part numbers, job scopes, customer requirements, and routing information.
Monitor the lifecycle of work orders from release through completion, ensuring timely updates and closure.
Coordinate with production, repair stations, quality inspection, and engineering teams to ensure work order accuracy and completeness.
Verify all required documentation (repair instructions, inspection records, certifications, and test results) is attached and properly filed.
Track progress of active work orders and communicate status updates to internal stakeholders.
Ensure compliance with FAA regulations, Part 145 Repair Station procedures, and customer specifications.
Identify and resolve discrepancies in work order data, routing, or documentation.
Support quality assurance by ensuring all work orders meet audit and traceability requirements.
Assist with prioritization and scheduling of work orders based on operational demand and customer requirements.
Generate reports on work order status, backlog, and completion metrics.
Collaborate with inventory and logistics teams to ensure parts availability aligns with work order requirements.
Support continuous improvement initiatives to streamline work order processing and data accuracy.
Perform other administrative and operational duties as assigned.
Provide general administrative and clerical support as needed.
Utilize Microsoft Word, Excel, and PowerPoint for reporting and data tracking.
Assist with data entry, filing, and document control tasks.
Exercise sound judgment in daily prioritization and workflow management.
Participate in and support safety initiatives, safe work practices, and compliance.
Participate in safety activities, including immediately reporting hazards, unsafe work practices, and accidents/injuries.
Follow all safety rules, FAA regulations, PPE compliance, and equipment operation requirements.