Women's Selling Specialist - Full Time - Pineville

Belk•Pineville, NC

About The Position

The Belk Selling Specialist delivers a positive customer experience as a subject matter expert in a dedicated department or key selling area, while maintaining presentations aligned with brand standards. This hourly role drives sales and store key metric performance through excellent service, relationship-building, clienteling, product recommendations, and merchandise and brand promotion. The position is eligible for monthly bonuses. The specialist provides personalized customer service, builds loyalty, and supports a seamless omnichannel experience using selling tools and digital devices. The role also maintains visual presentation, signage, fitting rooms, cleanliness, and product availability; executes promotions and customer outreach; contributes to a positive store culture; and supports fulfillment, operations, asset protection, and safety processes.

Requirements

Dedication to customer service and a drive to achieve store objectives.
Skills and experience to perform the role and a commitment to continuous learning.
Ability to take ownership of assigned tasks and contribute to store success.
Self-directed and able to work with minimal supervision in a deadline-driven environment.
Excellent communication skills.
Comfort with technology, including smartphones, tablet computers, and Windows-based operating systems.
Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
Ability to regularly move around all store areas and remain accessible to customers.
Ability to bend, reach, stretch for product, and lift, carry, and move at least 40 pounds.

Responsibilities

Demonstrate ownership, accountability, and initiative in achieving store objectives and personal and store key metrics.
Build genuine relationships with teammates, vendors, customers, and the community.
Greet, engage, and assist customers warmly, providing personalized service.
Build customer loyalty through excellent service and tailored product recommendations.
Use selling tools and digital devices to provide an omnichannel experience and communicate inventory, assortment, product features, and benefits.
Use brand guides and training materials to build product knowledge, apply advanced selling techniques, and make styling suggestions.
Encourage repeat client interactions as a knowledgeable and trusted resource.
Maintain attractive selling areas, merchandise presentation standards, accurate signage, fitting rooms, and cleanliness through daily recovery and stock replenishment.
Align presentations with visual merchandising directives and brand standards.
Execute promotions, special events, and customer outreach to maximize performance and contribute to brand, department, and store success.
Contribute to a positive store culture by connecting with teammates, sharing knowledge, and celebrating achievements.
Support fulfillment and asset protection by accurately and efficiently executing omnichannel and operations processes, maintaining product protection standards, and following safety and security protocols.