Women In Entertainment Senior Program Coordinator

Big Brother Big Sister of Greater Los Angeles•Los Angeles, CA
•$25 - $30•Hybrid

About The Position

Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) is hiring a full-time, benefits-eligible Women In Entertainment Senior Program Coordinator to lead the day-to-day implementation and coordination of its Women in Entertainment (WIE) Mentorship Program. Reporting to the Senior Manager of Site-Based Programs, the coordinator works with the Entertainment Industry Foundation (EIF), The Hollywood Reporter, mentors, students, families, schools, and other partners to recruit and enroll participants, create matches, coordinate communications and events, and support a high-quality mentoring experience. The role also maintains a caseload of 20 site-based matches and provides ongoing support to participants and families throughout each match relationship. The program aims to provide high-quality mentorship, develop students’ public speaking, confidence, leadership, and professional communication skills, introduce career pathways in entertainment and related fields, promote diversity, equity, and inclusion, and prepare participants for college and long-term success. The role includes a hybrid mix of virtual and in-office work, flexible scheduling, and independent travel to partner sites, events, and meetings. Evening and weekend work may be required. The coordinator leads participant recruitment, enrollment, onboarding, matching, match support, safety and risk management, communications, and partner coordination. They plan and deliver events, workshops, enrichment activities, college and career experiences, and scholarship-related activities; maintain participant and partner communications; manage program records and resources; and collaborate with education and community partners. The position requires strong organizational, administrative, writing, communication, relationship-building, and event coordination abilities, along with a professional, warm, and welcoming approach to working with young people and families.

Requirements

  • Bachelor’s degree required.
  • A minimum of 5–6 years of work and/or internship experience in an office setting with customer-service responsibilities.
  • Excellent organizational and administrative skills.
  • Enjoy working with children and families and bring a professional, warm, and welcoming demeanor.
  • Experience planning and coordinating events, workshops, or youth-development programs.
  • Strong written and verbal communication skills, including newsletter and stakeholder communications.
  • Experience building and maintaining relationships with corporate, nonprofit, and community partners.
  • Full competency in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint), database management, and report writing.
  • Excellent writing skills.
  • Willingness to work flexible hours, including weekends and early evenings.
  • Demonstrated ability to be a team player and bring a high-energy approach.
  • Transportation, a valid California driver’s license, and evidence of automobile insurance.
  • Ability to travel independently to partner sites, events, and meetings.

Nice To Haves

  • Experience working with youth and families, at a nonprofit organization, and/or in the entertainment industry.
  • Fluency in both English and Spanish is preferred.

Responsibilities

  • Lead recruitment of student participants through school outreach, promotional materials, presentations, information sessions, application reviews, interviews, and selection meetings.
  • Identify, develop, and maintain strategic relationships with schools, community organizations, and other stakeholders to support outreach and program goals.
  • Enroll and onboard mentees and mentors, including interviews, background check coordination, Live Scan tracking, communications, and orientations.
  • Serve as the primary WIE Program contact and manage day-to-day operations with EIF, The Hollywood Reporter, and other program partners.
  • Create mentor-mentee matches, prepare match assessments, maintain records in Matchforce, and provide input on potential matches.
  • Manage DMV and county-level background checks for prospective volunteers.
  • Provide scheduled in-person and telephone support to students, volunteers, and families throughout each match relationship.
  • Maintain a caseload of 20 site-based matches, meet the 90% on-time match-support goal, and support timely survey completion; caseload may include programs outside WIE.
  • Develop interventions to strengthen match relationships that need additional support.
  • Apply child-safety and risk-management policies and procedures; document and monitor match support and promptly report concerns to the supervisor.
  • Coordinate mentor-mentee meeting schedules, transportation, logistics, and participant communications to support engagement and safety.
  • Collaborate with program partners to promote scholarships and host informational sessions.
  • Create and manage a centralized library of career exploration, academic support, personal guidance, life-skills, and professional-development resources, including entertainment-industry opportunities.
  • Plan and execute program events, workshops, networking opportunities, industry panels, college visits, enrichment activities, and other participant experiences.
  • Coordinate relationships with college-readiness organizations, college-access programs, and educational partners to provide college and career preparation.
  • Communicate regularly with mentors, mentees, families, and partners through email, program updates, and monthly newsletters.
  • Coordinate with The Hollywood Reporter on annual video production, including participant communications, site-visit scheduling, and content collaboration.
  • Coordinate transportation and logistics for participants as needed.
  • Support scholarship promotion and coordination for program alumni.
  • Participate in agency staff and team meetings.
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