Women In Entertainment Senior Program Coordinator

Big Brother Big Sister of Greater Los Angeles•Los Angeles, CA

7d•Hybrid

About The Position

Big Brothers Big Sisters of Greater Los Angeles (BBBSLA) seeks a high-energy professional to coordinate its Women in Entertainment (WIE) Mentorship Program. Reporting to the Senior Manager of Site-Based Programs, the coordinator leads day-to-day program implementation and serves as the central communication and coordination contact among BBBSLA, the Entertainment Industry Foundation (EIF), The Hollywood Reporter, mentors, students, families, schools, and other partners. The role oversees recruitment, enrollment, onboarding, matching, participant support, program communications, events, cross-partner planning, and scholarship coordination. It also maintains a caseload of 20 mentoring matches and supports each relationship throughout its duration. The program provides mentorship for students, develops skills such as public speaking, confidence, leadership, and professional communication, introduces career pathways in entertainment and related fields, promotes diversity, equity, and inclusion, and prepares students for college and long-term success. The position is full-time and benefits eligible, with a hybrid mix of virtual and in-office work. Travel is required for special events and in-person meetings with participants and stakeholders. Flexible hours, including evenings and weekends, may be needed.

Requirements

Bachelor's degree required.
Minimum of 5–6 years of work and/or internship experience in an office setting with customer-service responsibilities.
Excellent organizational and administrative skills.
Strong written and verbal communication skills, including newsletter and stakeholder communications; excellent writing skills.
Experience planning and coordinating events, workshops, or youth-development programs.
Experience building and maintaining relationships with corporate, nonprofit, and community partners.
Full competency in Microsoft Office Suite, including Word, Excel, Outlook, and PowerPoint; database management and report writing.
Must enjoy working with children and families and have a professional, warm, and welcoming demeanor.
Demonstrated ability to be a team player and bring a high-energy personality.
Must be willing to work flexible hours, including weekends and early evenings.
Must have transportation, a valid California driver's license, and evidence of automobile insurance.
Ability to travel independently to partner sites, events, and meetings.
Ability to occasionally lift and/or move up to 25 pounds.

Nice To Haves

Experience working with youth and families, at a nonprofit organization, and/or in the entertainment industry.
Fluency in both English and Spanish is preferred.

Responsibilities

Lead recruitment of student participants through school outreach, promotional materials, presentations, information sessions, application review, interviews, and selection meetings.
Identify, develop, and maintain partnerships with schools, community organizations, and other stakeholders.
Manage mentee and mentor enrollment and onboarding, including interviews, background-check coordination, live-scan tracking, communications, and orientation.
Serve as the primary WIE Program contact and independently manage daily operations with EIF, The Hollywood Reporter, and other partners.
Create mentor-mentee matches, write match assessments, and enter or update participant information in the Matchforce CRM system.
Manage DMV and county-level background checks for prospective volunteers.
Provide scheduled in-person and telephone support to students, volunteers, and families throughout each match.
Maintain a caseload of 20 site-based matches, working toward a 90% on-time match-support goal and on-time survey completion; matches may include programs outside WIE.
Develop interventions to strengthen match relationships needing additional support.
Apply child-safety and risk-management policies and procedures; document and monitor match support and promptly report concerns to the supervisor.
Coordinate mentor-mentee meeting schedules, transportation, and participant communications to support engagement and safety.
Promote scholarship opportunities and coordinate informational sessions with program partners.
Develop and manage a centralized library of career, academic, personal guidance, life-skills, and professional-development resources, including entertainment-industry opportunities.
Plan and deliver program events, workshops, networking opportunities, industry panels, college visits, enrichment activities, and other participant experiences.
Manage relationships with college-readiness organizations, college-access programs, and educational partners.
Communicate regularly with mentors, mentees, families, and partners through emails, program updates, and monthly newsletters.
Coordinate with The Hollywood Reporter on annual video production, including participant communications, site-visit scheduling, and content collaboration.
Coordinate program-wide communications, cross-partner planning, and logistics for college visits, workshops, career experiences, and entertainment-industry exposure.
Participate in agency staff and team meetings.