WMS Solution Architect

Main Line Talent Group • Cumming, GA

3d

About The Position

The Senior Solution Architect owns the design of new North American implementations from initial workshops through go-live. The role involves learning clients’ actual operations on the plant floor, translating those processes into clear requirements specifications for the build team, and ensuring delivered solutions match what was agreed. The position is based in the north Atlanta area, reports to the Head of Delivery for North America, and works alongside a global build team.

The successful candidate will lead client requirements gathering, design and present solutions, validate configured builds, train client super users, run User Acceptance Testing, support on-site go-lives, and ensure a clean handoff to support. The role also includes mentoring US colleagues, contributing to the global design standard, and sharing first-line support across the wider delivery team.

Requirements

• At least 5 years designing and implementing operational software in manufacturing, warehousing, or distribution, with direct ownership of requirements and design.
• A track record of writing functional specifications or requirements documents that others have successfully built from.
• Client-facing experience with plant and operations managers, including leading workshops and handling difficult scope conversations.
• Full lifecycle implementation experience covering design, validation, training, UAT, and on-site cutover.
• Ability to work with a build team in another country and time zone, with documentation that can stand on its own.
• Flexibility for occasional early starts, around 7:00 AM ET, to overlap with international colleagues.
• Based in or willing to relocate to the north Atlanta area, and able to travel regularly to client sites across North America.

Nice To Haves

• Degree in industrial engineering, information systems, or a related field.
• ERP experience, especially SYSPRO or Acumatica, and understanding of how shop-floor data flows into and out of ERP.
• Experience with low-code or configurable platforms.
• Exposure to barcode, RFID, scale integration, or other shop-floor data capture.
• Experience mentoring less experienced colleagues.

Responsibilities

• Lead on-site requirements gathering, process walkthroughs, and workshops with plant and operations leadership.
• Write detailed Business Requirements Specifications that clearly define scope and provide sufficient detail for the build team.
• Design solutions using standard templates and advise clients on configuration, process changes, and what not to build.
• Present designs to clients and internal leadership for sign-off.
• Validate configured builds against the specification before client review and work with the build team to resolve gaps.
• Train client super users, run User Acceptance Testing, and manage resulting adjustments.
• Support on-site go-lives and remain until the client is running production on the system.
• Hand clients over to support, documenting open items and briefing the support team.
• Mentor US colleagues on design methods and contribute improvements to the global design standard.
• Share first-line support across the wider delivery team.

Benefits

• 100% employer-paid medical coverage for employees, with affordable options to add a spouse, children, or family.
• $150 per month company contribution to a Health Savings Account (HSA).
• 401(k) with a dollar-for-dollar company match up to 6%, eligible from day one and 100% vested immediately.
• 15 days of paid time off per year, plus 7 paid company holidays.
• Voluntary dental and vision plans.
• Voluntary short-term and long-term disability, supplemental life and AD&D, accident, and critical illness coverage.
• Optional telemedicine, identity protection, pre-paid legal, and pet insurance.
• Senior ownership of design on some of the company’s largest and most visible programs, with influence over the development of the North American practice.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed