Solution Architect

Management Controls • Houston, TX

7h

About The Position

Management Controls Inc. (MCi) is seeking a Solution Architect to serve as its subject matter expert when engaging internal and external customers about MCi product functionality and end-to-end solutions. The role explains offerings such as Track, Forecaster, Insights, Reporting, ERP and ACS Interfaces, and helps clients understand and design solutions involving MCi products, including through Business Requirements Workshops.

The Solution Architect supports pre-sales discovery and site surveys, develops customer relationships, gathers and documents technical and integration requirements, and coordinates solution estimates and proofs of concept. The position works closely with Sales, Account Management, Consulting, Product, PMO, Engineering, Development, Infrastructure, and Support to assess requirements, customizations, integrations, planning, and delivery. The role also creates and maintains accurate Solution Specifications.

MCi describes itself as an AI-forward organization. Employees are expected to use approved AI tools responsibly and securely, validate outputs, and follow company standards and governance practices. The position is based in Houston, Texas; local candidates are preferred, while remote candidates within the continental United States may be considered case by case. The position is not eligible for sponsorship or relocation.

Requirements

• Bachelor’s degree in Computer Science, Technology, or a related field.
• At least 5 years of ERP functional or technical experience, such as SAP, Oracle, Maximo, or JDE.
• Experience in process design or reengineering, interface design, and implementation roles.
• Deep business-process knowledge in procurement and maintenance.
• Strong interpersonal and communication skills for working with internal and external stakeholders.
• Detail-oriented, analytical, and effective organizational skills.
• Self-motivated and self-directed.
• Ability to work closely with client stakeholders at all levels of an organization.
• Experience with Microsoft Office, particularly PowerPoint, Excel, Word, and Visio.
• Experience with web browsers such as Chrome and Internet Explorer.
• Strong verbal and written communication skills.
• Excellent time-management and organizational skills.
• Ability to travel domestically and internationally as needed.
• Knowledge and understanding of practical AI applications in solution architecture, including technical research, solution design, data analysis and validation, requirements translation, integration planning, and technical documentation.

Responsibilities

• Participate in discovery and technical calls with Sales, Account Managers, consultants, and clients to explain product functionality, integrations with ACS, ERP, and maintenance systems, and potential integration options.
• Consult with Sales, Account Management, and Consulting to determine client requirements.
• Build customer relationships that support retention and loyalty, and serve as a trusted advisor on solutions, integrations, and solution options.
• Coordinate with Sales on pre-sales activities.
• Coordinate with Consulting on solution requirements, ERP and ACS integrations, Solution Document sign-off, and initial assessments of customization scope and complexity.
• Work with Product to assess the impact of client customizations on the product suite and validate potential solution options.
• Coordinate with PMO and Engineering on estimates, technical planning, and delivery.
• Gather, define, and document solution and business requirements, focusing primarily on technical and integration aspects.
• Lead technical Business Requirements Workshops for implementation projects.
• Understand clients’ functional and technical landscapes and the scope of Track offerings and implementations.
• Assist with or lead client process-design discussions to guide clients toward an optimal end-to-end integrated solution.
• Coordinate technical estimates with Product, PMO, Engineering, Sales, and other organizations as needed.
• Plan and coordinate solution proofs of concept, consulting with Development, Infrastructure, and Support to address client requirements.
• Create and maintain comprehensive and accurate Solution Specifications.

What This Job Offers

• Job Type: Full-time