WMS Manager – Distribution Center

Delta Galil Industries•Tifton, GA

3d•Hybrid

About The Position

Delta Galil is seeking an experienced Warehouse Management System (WMS) Manager to support our distribution center in Tifton, Georgia. This role will serve as the primary on-site owner of the warehouse management system and a key liaison between Distribution Center Operations, IT, and our technology and automation partners. The WMS Manager will be responsible for the day-to-day health, support, configuration, and continuous improvement of the WMS environment while ensuring that warehouse technology effectively supports receiving, inventory, replenishment, picking, packing, shipping, and fulfillment operations. This position requires a strong combination of warehouse operations knowledge and technical WMS expertise. The ideal candidate understands how a distribution center operates, can identify and troubleshoot system and process issues, and can translate operational requirements into effective system solutions. The role will also play an important part in the continued stabilization and optimization of Delta Galil's recently implemented WMS and warehouse automation environment.

Requirements

Minimum 7 years of experience supporting Warehouse Management Systems in a high-volume distribution environment
Strong hands-on understanding of distribution center operations and fulfillment processes
Experience supporting major WMS platforms such as Manhattan, Blue Yonder/JDA, Körber/HighJump, Infor, SAP EWM, Intra1, or similar enterprise WMS solutions
Demonstrated experience troubleshooting WMS and warehouse process issues in a production environment
Experience with WMS configuration, testing, upgrades, deployments, and post-go-live stabilization
Strong understanding of receiving, inventory control, replenishment, waving, allocation, picking, packing, shipping, and fulfillment processes
Experience working with ERP-to-WMS integrations and system interfaces
Experience with RF devices, scanners, printers, and other warehouse technology
Working knowledge of SQL and experience analyzing warehouse data strongly preferred
Experience developing operational reports and KPIs
Strong vendor-management and issue-escalation skills
Excellent communication skills and demonstrated ability to work effectively across Operations and the IT team

Nice To Haves

Experience working with warehouse automation systems is strongly preferred
Experience supporting a consumer goods, apparel, retail, or direct-to-consumer distribution environment
Experience supporting both wholesale and ecommerce/DTC fulfillment
Experience with automated picking, goods-to-person, sortation or other warehouse automation technologies
Experience with Exotec, Tompkins Robotics/T-Sort or Hy-Tek Intra1 WMS
Experience supporting a WMS implementation, major upgrade, or post-go-live stabilization
Previous leadership experience within Distribution Center Operations is highly desirable
Experience managing or mentoring WMS analysts, super-users, or operational support teams

Responsibilities

Serve as the primary on-site owner and subject matter expert for the Tifton Distribution Center's WMS environment
Provide daily support for warehouse operations, including receiving, inventory, replenishment, waving, allocation, picking, packing, and shipping processes
Monitor WMS performance and proactively identify issues affecting warehouse productivity, inventory accuracy, or order flow
Troubleshoot operational issues and determine whether the root cause is related to the WMS, integrations, automation, data, hardware, or warehouse processes
Manage system configurations and operational parameters in partnership with IT and WMS vendors
Support peak-volume operations and ensure WMS processes are prepared to handle changing business volumes and requirements
Escalate complex issues to technology vendors when necessary and manage issues through resolution
Support the integration and operation of WMS processes with warehouse automation technologies, including Exotec goods-to-person automation and Tompkins T-Sort
Work closely with Operations, IT, and automation vendors to troubleshoot issues affecting order routing, picking, sorting, and fulfillment
Monitor system interfaces and data flows between the WMS, ERP, automation platforms, RMS, and other distribution technologies
Support RF devices, printers, scanners, tablets, and other technology used within warehouse operations
Coordinate with IT infrastructure teams and technology vendors when network, device, or infrastructure issues affect DC operations
Partner closely with Distribution Center leadership to identify opportunities to improve warehouse processes, productivity, and system utilization
Analyze order flow, inventory movement, wave performance, and warehouse productivity to identify bottlenecks and opportunities for improvement
Recommend WMS configuration changes and process improvements based on operational data and business requirements
Develop and maintain reporting and dashboards related to warehouse performance, system health, and operational KPIs
Use SQL and other reporting tools, where appropriate, to investigate issues and provide actionable operational insights
Support continuous improvement initiatives designed to increase throughput, improve inventory accuracy, and reduce manual intervention
Gather and document business requirements for WMS enhancements and process changes
Develop test scenarios and coordinate functional and regression testing for WMS configuration changes, integrations, and software releases
Work with IT, Operations, and vendors to validate changes prior to production deployment
Coordinate deployment activities and provide post-deployment support
Maintain appropriate change control and documentation for WMS configuration and process changes
Develop and maintain WMS process documentation, troubleshooting guides, and standard operating procedures
Train warehouse supervisors, managers, super-users, and other associates on WMS functionality and process changes
Build WMS knowledge within the Distribution Center to improve first-level support and reduce dependency on external vendors
Ensure system processes and configurations are documented sufficiently to support operational continuity
Act as the primary liaison between Distribution Center Operations and corporate IT for WMS-related issues and initiatives
Work closely with DC leadership to prioritize system issues and improvement opportunities based on operational impact
Coordinate with WMS, automation, carrier, and hardware vendors as required
Participate in technology planning for future distribution center capabilities and operational growth
May lead or provide direction to WMS analysts, super-users, or other DC technology support resources as the function evolves

Benefits

Multi-brand merchandise discount, including Splendid, 7 For All Mankind, and PJ Salvage
Comprehensive Health Coverage: Medical, Dental, and Vision Insurance, as well as Basic Life/Voluntary Life/Disability/Critical Illness
Financial Wellness: 401(k) Retirement Program with Company match and 529 College Savings Plan, as well as Tax-Advantage Health & Transit Accounts
Personal and sick time off, vacation time, floating days, and company-observed holidays
Paid Volunteer Time Off to dedicate your skills and time towards charitable activities
Weekly breakfasts and monthly milestone celebrations
Leadership-led panels
Team-building events

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume