WMS Specialist (Distribution Center)

SiteOne Landscape Supply•Palmetto, GA

1d•Onsite

About The Position

SiteOne Landscape Supply is seeking an onsite Warehouse Management System (WMS) Specialist to play an integral role in the launch and ongoing support of a new WMS system at their distribution center in Palmetto, GA. This position will collaborate with cross-functional teams to implement Manhattan Active, a cloud-based WMS. The ideal candidate will have prior experience with WMS implementation, Manhattan Associates software, and a strong customer service background in wholesale or retail. Experience with new site start-up, process building, and documentation is preferred. SiteOne is the largest national distributor of landscaping products, known for its extensive inventory and commitment to customer experience and associate development.

Requirements

Experience managing WMS related projects, including system implementations, upgrades, and process improvement initiatives.
WMS administration management experience.
Strong organizational skills to manage timelines, resources, and stakeholder communication.
A track record of providing superior customer service and exceeding expectations.
Strong verbal communication skills.
High school diploma required.
Must be authorized to work in the U.S. Sponsorship is not provided.

Nice To Haves

Experience with Manhattan WMS.
Experience with SQL or other query/programming language.
Functional knowledge of other supply chain management applications (ERP, IP&R, TMS, YMS, etc.).
Bachelor’s degree or equivalent experience preferred.

Responsibilities

Serve as the on-site subject matter expert (Super User) for WMS, providing ongoing support and troubleshooting to warehouse staff.
Train end-users and other WMS Super Users on WMS functionalities and best practices.
Interpret WMS data, identify trends, and generate actionable insights.
Utilize WMS to support the Distribution Operation, including implementation, maintenance, optimization, development, data analysis, and reporting.
Translate business objectives into tactical systems requirements and tailor communication to the audience.
Partner with systems and operations leadership to develop SOPs and training materials for key WMS processes.
Collaborate with Operations leadership, Inventory Control, WMS application support, and internal IT to resolve system-related issues.
Test WMS functionality for process changes and system upgrades.
Make recommendations for WMS enhancements to maintain business expectations and improve operational performance.
Support external system integration with WMS.
Support other internal and external business units for WMS-related activities.
Manage logistics projects internally with the Supply Chain leadership team.
Provide basic to intermediate Transportation Management System (TMS) support to the on-site transportation team.