WMS Analyst

Lowes • Edwardsville, IL

4d • Onsite

About The Position

The WMS Analyst will collaborate with cross-functional teams to optimize warehouse systems for improved efficiency and operational service levels. This role involves creating processes and standard operating procedures, documenting functional requirements for approved projects, and training leadership and associates on system enhancements. The analyst will provide support for Warehouse Management Systems (WMS) implementations and execution, manage time-sensitive fulfillment issues, and monitor Distribution Center storage space. This position requires weekend, overnight, and evening support for Lowe's Warehouse Management System.

Requirements

• Bachelor’s Degree
• 3-5 years’ experience handling store/field support questions and solving business problems.
• 3-5 years’ Supply Chain or Store Operations experience and project management and inventory process management experience.

Nice To Haves

• Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
• Experience with Blue Yonder Warehouse Management System.
• Experience with training and presenting new information to associates.
• Experience supporting or managing a third party provider.

Responsibilities

• Collaborate with cross-functional teams to optimize warehouse systems for improved efficiency and operational service levels.
• Create processes and standard operating procedures leveraging current procedures from Lowe’s.
• Lead or participate in the documentation of functional requirements for approved projects, interfacing with other groups in Supply Chain to determine cross-functional impacts.
• Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements.
• Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers.
• Manage and proactively monitor all time-sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals.
• Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
• Prioritize mission-critical work activities – identify root cause for exceptions and escalate as necessary to prevent customer impacts.
• Evaluate, verify, and monitor new item configuration.
• Resolve item setup and allocation exceptions, ensure consistency across the network.
• Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
• Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support.

Benefits

• Health, Dental and Vision insurance
• Life and Disability insurance
• Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
• Flexible spending and health savings accounts
• 401(k) Retirement account with company match
• Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
• Education support programs, including tuition assistance and trade skills scholarships
• Business Travel Accident insurance
• Maternity and Parental leave
• Adoption assistance
• Lowe's Associate Discount and broad discount platform
• Annual bonuses
• Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
• Grant awards

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level