WMS Analyst

Lowe's Companies, Inc.•Edwardsville, IL

1d•Onsite

About The Position

The WMS Analyst will collaborate with cross-functional teams to optimize warehouse systems for improved efficiency and operational service levels. This role involves creating processes and standard operating procedures, documenting functional requirements for approved projects, and interfacing with other groups in Supply Chain to determine cross-functional impacts. The analyst will also train leadership and associates on Distribution or order fulfillment process and system enhancements, and provide support for the implementation and execution of action plans related to Warehouse Management Systems for new and existing Distribution Centers. Additionally, the role requires managing and monitoring time-sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals, refining warehouse management system requirements to meet customer needs, identifying root causes for exceptions, and escalating issues as necessary. The analyst will also monitor Distribution Center storage space and prescribe actions to maintain adequate capacity. This position maintains, triages, and supports Lowe's Warehouse Management System, requiring weekend, overnight, and evening support.

Requirements

Bachelor’s Degree
3-5 years’ experience handling store/field support questions and solving business problems.
3-5 years’ Supply Chain or Store Operations experience and project management and inventory process management experience.

Nice To Haves

Experience in a role that builds knowledge of distribution facility processes, responsibilities, functions, limitations, controls and common problems.
Experience with Blue Yonder Warehouse Management System.
Experience with training and presenting new information to associates.
Experience supporting or managing a third party provider.

Responsibilities

Collaborate with cross-functional teams to optimize warehouse systems for improved efficiency and operational service levels.
Create processes and standard operating procedures leveraging current procedures from Lowe’s.
Lead or participate in the documentation of functional requirements for approved projects.
Interface with other groups in Supply Chain as needed to determine cross functional impacts.
Train leadership and hourly associates on Distribution or order fulfillment process and system enhancements.
Provide support for the implementation and execution of action plans related to Warehouse management systems for new and existing Distribution Centers.
Manage and proactively monitor all time sensitive fulfillment issues impacting Stores and Cross Dock Delivery Terminals.
Collaborate with business stakeholders to understand all components of order fulfillment and refine warehouse management system requirements to meet customer needs.
Prioritize mission-critical work activities – identify root cause for exceptions and escalate as necessary to prevent customer impacts.
Evaluate, verify, and monitor new item configuration.
Resolve item setup and allocation exceptions, ensure consistency across the network.
Actively monitor Distribution Center storage space and prescribe actions to maintain adequate capacity.
Maintains, triages, and supports Lowe's Warehouse Management System requiring weekend, overnight, and evening support.

Benefits

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Annual bonuses
Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
Grant awards