WMS Analyst IV

Skechers

1d•Onsite

About The Position

The WMS Analyst IV is a senior-level individual contributor responsible for advanced analysis, configuration support, and continuous improvement of the Manhattan Associates Warehouse Management System (WMi) and related systems, with a primary focus on the Moreno Valley Distribution Center. This role works closely with Distribution Center Operations to analyze system usage, identify improvement opportunities, and support solutions that increase productivity, improve labor efficiency, and reduce operating costs. The position operates in a highly automated warehouse environment, including KNAPP material handling equipment (MHE) and pocket sortation systems, Beumer Cross-Belt unit sorters, and outbound shipping sorters, ensuring alignment between WMS, labor management, automation systems, and business processes. The role also supports the transition from WMi to Manhattan Active Warehouse Management (MAWM) and Manhattan Active Labor Management (MALM) by contributing to system analysis, design validation, testing, and deployment activities. This is a senior individual contributor role with no direct reports.

Requirements

Advanced knowledge of Manhattan WMi functionality and configuration
SQL and database analysis
IBM i (AS/400) platform experience
Experience with system integrations (APIs, EDI, flat files, message queues)
Understanding of WCS/WES and automation system integration
Proficiency in Excel and data analysis tools
Strong analytical and problem-solving skills
Ability to interpret business requirements and translate into system solutions
Effective communication with technical and operational teams
Detail-oriented with strong focus on accuracy and execution
Ability to work independently and manage multiple priorities
Adaptable in a fast-paced environment
Ability to travel domestically and internationally as needed. Must possess a valid passport and ability to obtain required visas for travel
Bachelor’s degree or equivalent experience in Information Systems, Supply Chain, or related field
10+ years of experience with Manhattan Associates WMi Warehouse Management System
Strong experience in WMS analysis, configuration support, and troubleshooting
Experience working in highly automated warehouse environments
Experience supporting WMS implementations, upgrades, or system transitions

Nice To Haves

Exposure to Manhattan Active WM (MAWM) and Labor Management (MALM) preferred
Experience with KNAPP MHE and pocket sortation systems preferred
Experience supporting multi-site operations preferred

Responsibilities

Analyze Manhattan WMi system configurations, workflows, and data to support daily distribution center operations
Translate business requirements into functional specifications and configuration recommendations
Identify system gaps, inefficiencies, and improvement opportunities
Troubleshoot system issues and support root cause analysis
Ensure system data integrity and alignment with operational processes
Partner with Moreno Valley DC Operations to analyze processes and identify system-driven improvements
Support initiatives that improve productivity, throughput, and labor efficiency
Recommend solutions that reduce manual processes and operating costs
Evaluate system performance and provide data-driven recommendations
Analyze current WMi configurations and operational workflows to support future-state MAWM/MALM design
Participate in system testing (SIT/UAT), validation, and deployment activities
Support data migration analysis and validation
Assist in identifying gaps between current and future system capabilities
Analyze interactions between WMS, labor management, and automation systems including KNAPP shuttle and pocket sorters
Support troubleshooting of system and interface issues across WMS and automation platforms
Validate system behavior and data flow across WMS, WCS/WES, and material handling systems
Support integration with ERP, EDI, TMS, and other enterprise systems
Analyze data flows, message structures, and system interactions between WMS and connected systems
Support troubleshooting and resolution of interface and data issues
Validate integration performance and data accuracy during system changes and deployments
Develop and execute test scenarios for system changes and enhancements
Support system deployments, enhancements, and new functionality
Maintain system documentation, SOPs, and user guides
Provide user support and guidance on WMS functionality
Work closely with internal and external development teams to support solution design, configuration alignment, and technical implementation
Translate business and operational requirements into clear functional specifications for development teams
Participate in design reviews to ensure solutions meet business needs and align with WMi capabilities and constraints
Support and validate development through unit testing, system integration testing (SIT), and user acceptance testing (UAT)
Identify defects, track issues, and coordinate resolution with development teams
Ensure delivered solutions meet functional requirements, performance expectations, and operational usability
Improve operational performance through system analysis and recommendations
Increase labor productivity and warehouse throughput
Maintain high levels of inventory accuracy and system data integrity
Reduce operating costs through system and process improvements
Support successful WMi to MAWM / MALM transition with minimal disruption
Ensure stable and reliable system performance