Wireless Sales Manager - W1765

OSL Retail Services Inc•Somerset, PA

1d•$50,000 - $65,000

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location in its partnership with Walmart Canada. The manager oversees the wireless department, leads and develops a sales team, and works to deliver strong customer experiences and sales performance. Reporting to the District Manager, this role is responsible for operational efficiency, sales growth, and profitability in a retail environment. The position is full-time and requires flexibility to work days, evenings, and weekends. Compensation is stated as $50,000–$65,000 annually, with the potential to earn more through commissions and quarterly performance bonuses. This is an existing vacancy.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service skills, with a proactive approach, attention to detail, and problem-solving capabilities.
Ability to work various schedules, including days, evenings, and weekends.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.
Leadership skills to guide a team toward sales targets and exceptional customer service.
Strong understanding of wireless technology, products, and industry trends.
Sales skills, including implementing strategies, setting performance goals, and driving revenue growth.
Ability to communicate clearly and effectively, verbally and in writing.
Ability to identify issues and develop practical solutions in a fast-paced environment.
Flexibility to adapt to market changes and operational challenges.
Organizational ability to manage multiple tasks, prioritize responsibilities, and maintain efficient operations.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee the daily operations of the wireless department to ensure efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Motivate the team, implement sales strategies, and drive sales targets and performance goals.
Maintain in-depth knowledge of products and services and ensure the team is informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Oversee customer inquiries, resolve issues, and support high customer satisfaction.
Conduct team meetings about sales targets, promotions, and operational changes.
Analyze sales figures, forecast future sales, and adapt strategies to market trends.
Coordinate with marketing to implement promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor, supplies, and other expenses.
Maintain cleanliness and organization in the sales area.
Report sales results, potential customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training.
Career development opportunities.
Employee Assistance Program.
Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational opportunities through partnerships with institutions such as Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.