Wireless Sales Manager - W2194/W2258/W5753

OSL Retail Services Inc • Alexandria, VA

2d • $50,000 - $65,000

About The Position

The Wireless Sales Manager leads a team of Mobile Experts to advance sales objectives and deliver outstanding, personalized customer experiences. The role involves driving sales, coaching and managing team performance, coordinating staffing across stores, and ensuring employees are trained on operational guidelines, carriers, and products. The manager collaborates with leadership on action plans, achieves sales targets and KPIs, supports sales initiatives, and works alongside the team when needed. This is a full-time role requiring availability on days, evenings, weekends, and holidays, and travel to store locations during operational hours.

Requirements

• At least 1 year of experience in a management role.
• Full-time availability, including days, evenings, weekends, and holidays.
• Ability to lift 30–50 pounds and stand or walk for extensive periods.
• Own a vehicle and be able to travel to stores during operational hours.
• Understanding of sales and customer service fundamentals.
• Track record of leading teams that exceeded sales targets and quotas.
• Ability to manage budgets, forecast sales, and oversee merchandising and retail metrics.
• Ability to motivate and lead a team, meet customer needs, deliver exceptional service, and quickly address and resolve challenges.

Responsibilities

• Understand customer needs and provide tailored product solutions to drive sales.
• Lead, coach, motivate, and manage team members’ performance goals.
• Collaborate with leadership on strategic action plans to support KPIs.
• Achieve OSL targets and key performance indicators.
• Coordinate weekly team schedules to ensure sufficient staffing across all stores.
• Train teams on operational guidelines, carriers, and product knowledge.
• Onboard and offboard employees.
• Participate in required training, including personal and professional development.
• Contribute to sales initiatives and work alongside the team when needed.

Benefits

• Competitive annual salary of $50,000–$65,000, with potential additional performance-based earnings.
• Full health and dental coverage.
• On-the-job training and career advancement opportunities.
• Employee referral program.
• Diversity and inclusion programs, including OSL Cares and WE@OSL.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed