Wireless Sales Manager - W2502

OSL Retail Services Inc•Latrobe, PA

1d•$50,000 - $65,000

About The Position

OSL is hiring a Wireless Sales Manager to lead operations at a wireless kiosk location in partnership with Walmart Canada. The manager oversees the department, develops and guides a sales team, improves operational performance, and drives profitability through effective sales strategies and excellent customer service. The role reports to the District Manager and includes managing daily operations, budgets, inventory, staffing, and compliance. This is a full-time role requiring flexibility to work days, evenings, and weekends. Compensation is listed as $50,000–$65,000 annually, with the potential to earn more through commissions and quarterly performance bonuses. The posting describes this as an existing vacancy.

Requirements

Retail management experience in wireless or electronics.
Demonstrated ability to drive team performance, sales results, and service quality.
Strong communication and presentation skills.
Excellent customer service, attention to detail, proactive problem-solving, and customer interaction skills.
Ability to work various schedules, including days, evenings, and weekends.
Physical ability to lift 30–50 pounds.
Ability to stand or walk for extended periods during shifts.

Nice To Haves

Track record of managing budgets, forecasting sales, merchandising, and retail metrics.
Experience with recruitment, coaching, HR, and Canadian employment standards.

Responsibilities

Oversee daily wireless department operations and ensure efficient service delivery.
Manage and supervise sales associates, including scheduling, training, and performance evaluation.
Drive sales targets and performance goals by motivating the team and implementing sales strategies.
Maintain detailed knowledge of products and services and ensure the team is well-informed.
Monitor inventory and ensure products are stocked and displayed according to company standards.
Handle customer inquiries, resolve issues, and maintain high customer satisfaction.
Conduct team meetings covering sales targets, promotions, and operational changes.
Analyze sales figures, forecast future sales, and adapt strategies to market trends.
Coordinate with the marketing department on promotional campaigns and sales initiatives.
Ensure compliance with company policies, procedures, and legal regulations.
Manage the department budget, including labor costs, supplies, and other expenses.
Maintain a clean and organized sales area.
Report sales results, potential customer issues, and department performance to upper management.
Perform other duties as needed.

Benefits

Competitive base salary, commissions, and quarterly performance bonuses.
Employee discounts, including up to 50% off wireless services.
RRSP matching.
Paid vacation.
Comprehensive training and career development opportunities.
Employee Assistance Program.
Participation in OSL People and Culture Programs, including OSL Cares and the Women's Empowerment Mission.
Personalized in-store and online LMS training.
Educational partnerships, including opportunities through Franklin University.
Daily access to earnings through Dailypay and Wisely cards.
Various discount programs.