Wireless Product Manager IV

GCI Communication Corp•Anchorage, AK

13h•Hybrid

About The Position

GCI's Product Manager IV will be responsible for maximizing the success of the company’s product offerings, by defining product strategy, planning and executing product development, and managing product lifecycle. This is an advanced level position within the discipline demonstrating comprehensive knowledge and proficiency in all areas of responsibility. Performs highly complex tasks and job duties, receiving minimal to no instruction on routine work and general instruction on new assignments. Has ownership of some product lines, including accountability for the ultimate success or failure of those products. Works under minimal supervision with wide latitude for independent judgment. Supports higher level Product Managers in implementing more complex projects.

Requirements

High School diploma or equivalent.
Bachelor Degree in Business, Accounting, Industrial Management, Engineering or related field.
Minimum of ten (10) years of relevant experience in Product Management, Product Development, Technology Sales or Marketing, IT Development/Operations, Software Development, Technology Engineering, Financial Analysis, or Data Analytics.
Including a minimum of five (5) years of Product Management and/or Product Development experience.
Proficient computer skills and MS Office knowledge (e.g., Outlook, Teams, Word, Excel) to complete job duties effectively.
Ability to accurately communicate information virtually (i.e., Teams), over the phone, and in-person in a clear and concise manner to a range of audiences.
Ability to accurately read, write, and respond to business correspondence such as emails, chat messages, policies, procedures, reports.
Ability to articulate design and technical information in presentation format in front of internal and external customers.
Demonstrated ability to project confidence and poise in presenting hypotheses, conclusions, and recommendations to executive leadership.
Familiar with common product development methodologies such as Agile, Scrum, and Waterfall.
Subject matter expertise in technical, financial, and marketing principles relevant to assigned responsibilities.
Maintains an understanding of relevant product trends, technical platforms, and legal, regulatory, and security considerations relevant to assigned responsibilities.
Maintains an understanding of market segmentation, trends, and demands.
Maintains a deep understanding of organizational core competencies and awareness of their impact on product launches and lifecycle optimization.
Ability to distill core components of complex problems into succinct and easily understood conclusions.
Ability to analyze problems and technical situations leading to optimal solutions.
Ability to function autonomously, assuming a great amount of responsibility, and demonstrate leadership on assigned projects with minimal direction.
Ability to work shifts as assigned, work in standard office/home office setting, and operate standard office equipment.
Ability to accurately communicate information and ideas to others effectively.
Physical agility and effort sufficient to perform job duties safely and effectively.
Ability to make valid judgments and decisions.
Must work well in a team environment and be able to work with a diverse group of people and customers.
Virtual workers must comply with remote work policies and agreements.

Nice To Haves

Masters degree in relevant field.
Relevant industry certifications, such as those from Pragmatic Marketing or The 280 Group.
Telecommunications experience.
Other relevant telecom industry or job specific certifications.
Experience in: 4G LTE, VoWi-Fi, VoLTE, IMS, RCS
Common smartphone platforms (Android, iOS, etc.)
Wireless device management and testing
IoT, M2M
Public Wi-Fi
Advanced knowledge of wireless product management, including product strategy, lifecycle management, pricing, forecasting, roadmap development, and go-to-market execution.
Demonstrated expertise in LTE, 5G, VoLTE, VoWiFi, IMS, RCS, eSIM, IoT, M2M, Fixed Wireless Access (FWA), wireless devices, Android/iOS ecosystems, and emerging mobile technologies.
Experience developing business cases, financial analyses, product roadmaps, pricing strategies, and market assessments while managing carrier and vendor partnerships.
Strong understanding of wireless business models, device lifecycle management, subscriber performance metrics, competitive market trends, and Mobile Network Operator (MNO) environments.
Proven ability to lead cross-functional product initiatives involving Engineering, Network Operations, Marketing, Sales, Finance, Legal, Customer Experience, and external partners to deliver successful wireless products and services.
Demonstrated ability to collaborate effectively across the organization to achieve a positive outcome.
Ability to foster inter-departmental harmony by promoting cross-departmental collaboration.
Ability to effectively influence cross functional teams without formal authority.
Advanced ability to develop and implement projects, programs, and procedures with general organizational impact.
Comprehensive understanding of company operations, functions, and business philosophy.
Comprehensive product and market knowledge.
Demonstrated experience in providing functional and technical guidance to lower-level staff while fostering teamwork.
Comprehensive understanding of customer needs, the product, and the competitive landscape.
Analytical and data management skills necessary to identify trends in products, pricing, and market direction and use the results to scope business requirements.
Able to develop and effectively communicate a product lifecycle vision.
Able to use 3rd party and primary research to analyze the marketplace, customers and competitors to develop and prioritize valuable product features.
Experience in developing business use cases.
Demonstrated ability to thrive in a high-visibility fast-paced, fluid environment, managing multiple conflicting priorities.

Responsibilities

Take ownership of assigned products and accept responsibility for success or failure.
Define Product Strategy – Market and technology research and trend analysis, idea intake and evaluation, product roadmaps, cross-portfolio collaboration, lifecycle planning, feasibility analysis and business case development, capital planning, network architecture planning collaboration, and collaboration with market segment owners to align market and product strategy.
Plan and Execute Product Development – Project success, risk mitigation and contingency planning, product requirements documentation, and go-to-market activities coordination.
Manage Product Lifecycle – Product margin and EBITDA optimization, product performance evaluation and life stage management, product performance scorecard reporting, advanced technical support escalation, product operations and quality management, and product knowledgebase content maintenance.
Collaborate with key company leaders on sales and market forecasting, financial budgeting, capital planning, and infrastructure capacity planning.
Negotiate contract terms and maintain vendor relationships.
Direct the ongoing evaluation of portfolio products and optimization of products with respect to their lifecycle stage (launch, growth, harvest, retire, etc.).
Provide executive decision-makers with the reporting insights needed to drive organizational success.
Optimize product success across each stage of the product lifecycle by identifying under-performing areas and creating plans for improvement.
Collaborate with project management and key stakeholders to create and execute a project plan that achieves defined requirements.
Guide Go-To-Market activities to support a successful product launch.
Advocate for customer experience objectives and strategic integrity during development and life-cycle management efforts.
Collaborate with project management to conduct risk mitigation and contingency planning.
Document and distribute the product information necessary to ensure success of the groups required to sell, deliver, and support products.
Interact with executive leadership to intake ideas, analyze feasibility, determine strategic alignment, and prioritize development initiatives on long-term product roadmap.
Conduct financial analysis and develop business cases to drive revenue attainment.
Integrate both financial and strategic analysis into a synthesized set of hypotheses and conclusions.
Draw actionable insights from market validation channels by collaborating with functional groups to solicit feedback from customer-facing teams and customers themselves.
Guide the outcome of large initiatives with material impact to the organization’s financial success.
Contribute thought leadership by participating in market conversations and industry events.
Direct the work of Product Management team members and other functional groups.