Wire Desk Position Available

Alliance Bank Central Texas•Waco, TX

3d•Onsite

About The Position

Alliance Bank Central Texas is seeking a full-time, onsite Wire Desk professional in Waco, Texas to support accurate, timely funds movement and related operations. You will process incoming and outgoing wire transfers (including international), manage internet/email inquiries, and provide backup support within a customer service team. Key responsibilities include reviewing remote check deposit transactions (CCX), answering and routing incoming calls, completing daily and month-end GL/DDA reconciliations, preparing reconciliation reports for the Controller, and maintaining organized filing/scanning.

Requirements

Previous banking experience
Prior wire desk and customer service experience
Working knowledge of BSA/OFAC policies and procedures
Proficiency with MS Office, including Excel spreadsheets
Detail-oriented, organized, deadline-driven
Able to work independently and under pressure
Must be able to prove work authorization for the United States
Must be able to pass a pre-employment criminal background check
Subject to periodic drug testing

Responsibilities

Process incoming and outgoing wire transfers (including international)
Manage internet/email inquiries
Provide backup support within a customer service team
Review remote check deposit transactions (CCX)
Answer and route incoming calls
Complete daily and month-end GL/DDA reconciliations
Prepare reconciliation reports for the Controller
Maintain organized filing/scanning
Review the day's queue, prioritizing time-sensitive items and confirming details are complete before moving work forward
Monitor messages
Coordinate with teammates
Keep documentation tidy and easy to retrieve
Close out outstanding items
Ensure records are in order for reporting
Set up a clean handoff for the next business day