Winery Server

MESSINA HOF WINE CELLARS INC • Richmond, TX

3d

About The Position

The Winery Server provides friendly, attentive service at Messina Hof Harvest Green. The role involves taking and accurately entering food and drink orders, helping ensure tables receive Messina Hof’s standard of hospitality, and sharing knowledge of the menu and the winery’s history to assist guests. The server also promotes dinners, events, parties, and repeat visits; maintains cleanliness and organization; handles payments in accordance with cash-control policies; and supports Wine Club activities, VIP events, inventory work, and other departments as needed.

The position calls for a positive, hospitality-oriented person who can work under pressure in a fast-paced environment alongside server assistants, cooks, and other staff. The work schedule varies. The work environment is usually moderately noisy.

Requirements

• One to two years of experience in the restaurant industry.
• Ability to use a personal computer for register transactions.
• Good communication and interpersonal skills; highly motivated and organized.
• Detail-oriented, able to coordinate multiple activities simultaneously, and able to work independently.
• Good written and oral communication skills.
• Basic wine knowledge to assist with customer service.
• Ability to interact with guests, coworkers, and business associates courteously and professionally.
• People- and hospitality-oriented.
• TABC Certificate and Food Handler's Certificate.

Responsibilities

• Execute high levels of customer service at all times.
• Take food and drink orders accurately and with a positive attitude.
• Enter orders accurately into the Point-of-Sale System.
• Engage with customers in a friendly manner.
• Share knowledge of the menu and Messina Hof’s history to make suggestions.
• Promote dinners, events, parties, and repeat sales at Messina Hof Harvest Green.
• Maintain cleanliness and organization throughout Messina Hof Harvest Green.
• Collect payments and follow cash-control policies.
• Assist the Direct to Consumer department with quarterly Wine Club packaging.
• Assist with in-house Wine Club and VIP events to build relationships with members.
• Help maintain and audit inventory, including unloading monthly deliveries from the Estate Location.
• Perform other required duties, including assisting other departments as needed.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed