Wine & Spirits Clerk

Hy-Vee, Inc.•Blue Springs, MO

About The Position

The Wine & Spirits Clerk provides prompt, efficient, and friendly customer service, educates customers about products, and rotates, faces, and replenishes merchandise while ensuring quality standards. The clerk supports a pleasant shopping experience by assisting customers, responding to questions and requests, and working cooperatively with coworkers. The position also includes receiving and putting away products, maintaining displays, following applicable policies for tobacco and liquor sales, keeping the work area clean and sanitary, and complying with company and store guidelines. Additional duties may include ordering products at a supervisor’s request, assisting with inventory, building displays, and helping in other store areas. The role involves frequent physical activity, including standing, walking, lifting, reaching, and repetitive motions. It is a fast-paced environment with occasional exposure to dirt, cleaning solvents, equipment movement hazards, temperature extremes, and dampness. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Over six months up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual abilities include near and distance vision, depth perception, color vision, and field of vision, with or without correction.
Successful completion of a pre-employment drug screen is a condition of employment.
Night and weekend shifts are required.

Responsibilities

Provide prompt, efficient, friendly, and helpful customer service.
Greet customers, assist them with products and other needs, and pass along customer suggestions or requests.
Answer customer telephone calls promptly and helpfully.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and uphold quality standards.
Check in and put away products and may review invoices.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies regarding tobacco and liquor sales.
Remove trash promptly and maintain a clean, neat work area using proper sanitation procedures.
Follow department and company guidelines for personal hygiene, dress, and store policies.
Report to work as scheduled and on time.
Order products at a supervisor’s request.
Assist with inventory and build displays as requested or needed.
Assist in other store areas and perform other job-related duties and special projects.