Wine & Spirits Clerk

Hy-Vee•Blue Springs, MO

About The Position

The Wine & Spirits Clerk provides prompt, efficient, and friendly customer service; educates customers about products; and rotates, faces, and replenishes merchandise while ensuring quality standards. The role supports customers and coworkers, maintains department displays and cleanliness, and follows applicable company and local and state policies concerning tobacco and liquor sales. The position is fast paced and may involve exposure to dirt, cleaning solvents, equipment movement hazards, temperature extremes, and dampness. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Over six months up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them find or reach products, handle heavy items, and share suggestions or requests.
Answer customer telephone calls promptly and helpfully.
Work with coworkers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and maintain product quality standards.
Check in and put away products and, when applicable, review invoices.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies regarding tobacco and liquor sales.
Remove trash and maintain a clean and neat work area using proper sanitation procedures.
Follow department and company personal hygiene, dress, and other guidelines.
Report to work as scheduled and on time.
Order products at a supervisor’s request, assist with inventory, and build displays as needed.
Assist in other store areas and perform other job-related duties and special projects as required.