Wine & Spirits clerk

Hy-Vee, Inc.•Harlan, IA

About The Position

The Wine & Spirits Clerk provides prompt, efficient, and friendly customer service, educates customers about products, and rotates, faces, and replenishes merchandise while ensuring quality standards. The role supports a clean, organized department and store, follows applicable policies for tobacco and liquor sales, and works cooperatively with colleagues to promote customer satisfaction.

Requirements

Over six months and up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, count, and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, 20 pounds frequently, and 10 pounds constantly to move objects.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen is required.

Responsibilities

Provide prompt, efficient, friendly, and considerate service to customers throughout the store.
Greet customers, learn and use their names when possible, and help them locate or handle products and heavy items.
Receive customer suggestions and requests and pass them along as appropriate.
Answer telephone calls promptly and provide helpful service.
Work as a team with co-workers to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and maintain product quality standards.
Check in and put away products and, when applicable, review invoices.
Maintain displays in the department and throughout the store.
Follow local, state, and company policies for tobacco and liquor sales.
Remove trash promptly and follow sanitation procedures to keep the work area clean and neat.
Follow department and company personal hygiene, dress, and other guidelines.
Report to work as scheduled and on time.
Order products at a supervisor’s request, assist with inventory, and build displays as needed.
Assist in other store areas and perform other job-related duties and special projects as required.