Wine & Spirits Clerk

Hy-Vee•Shakopee, MN

About The Position

Provides prompt, efficient, and friendly customer service in the Wine & Spirits department and educates customers about products. Rotates, faces, and replenishes merchandise; checks in and puts away product; and helps maintain displays and product quality. Follows local, state, and company policies for tobacco and liquor sales, as well as sanitation, hygiene, dress, and other company guidelines. The position works with customers, coworkers, suppliers, and the public in a fast-paced environment and may assist with ordering, inventory, displays, and other store duties as needed. Employment is contingent upon successful completion of a pre-employment drug screen.

Requirements

Over six months up to one year of similar or related work experience.
Ability to carry out detailed but uninvolved written or verbal instructions and deal with a few concrete variables.
Ability to perform simple addition and subtraction, copy figures, and count and record information.
Ability to understand and follow verbal or demonstrated instructions, write identifying information, and request supplies orally or in writing.
Ability to exert up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Visual ability, with or without correction, to see from less than 20 inches to more than 20 feet; depth perception, color vision, and field of vision.
Ability to climb, balance, stoop, kneel, reach, stand, walk, push, pull, lift, grasp, feel, talk, hear, and perform repetitive motions.
Successful completion of a pre-employment drug screen.

Responsibilities

Provide prompt, efficient, and friendly customer service, treating customers with care, concern, and patience.
Greet customers, learn and use their names when possible, and help them locate or obtain products, including reaching or loading heavy items.
Pass along customer suggestions or requests and take other steps to enhance the shopping experience.
Answer the telephone promptly and provide helpful service to callers.
Work as part of a team to support customer satisfaction and a pleasant work environment.
Educate customers about products.
Rotate, face, and replenish merchandise and ensure quality standards are met.
Check in and put away product and may review invoices.
Maintain displays in the department and throughout the store; build displays as needed.
Follow local, state, and company policies on sales of tobacco and liquor.
Remove trash promptly and follow sanitation procedures to keep the work area clean and neat.
Follow department and company guidelines for personal hygiene and dress, and adhere to company and store policies.
Report to work as scheduled and on time.
Order product at a supervisor’s request and assist with inventory as requested.
Assist in other store areas and perform other job-related duties and special projects as required.