Wine - Clerk

Bristol Farms • Manhattan Beach, CA

4d

About The Position

The Wine Clerk works in the Wine and Spirits department and reports to the Wine Manager and Store Director. The role provides customer service that exceeds expectations while displaying and selling liquor products. The clerk advises customers about wine quality, handling methods, and other product-related factors; maintains department standards; and follows company policies, service standards, and appearance requirements. The role models appropriate behavior and helps meet Bristol Farms standards for service, quality, and cleanliness.

Wine Clerks are expected to demonstrate a positive, can-do attitude, treat others respectfully, and adjust readily to workplace changes. Other duties may be assigned.

Requirements

• High school diploma or general education degree (GED), or equivalent combination of education and experience.
• One to three months of related experience and/or training, or equivalent combination of education and experience.
• Must be 21 years of age or older.
• Positive, can-do attitude; respectful treatment of others; and ability to adjust to workplace changes.
• Ability to perform the physical demands described for the role, including lifting or moving up to 50 pounds occasionally and using a dolly to carry over 100 pounds at a time.
• Close and color vision.

Responsibilities

• Properly display and sell liquor products to customers.
• Advise customers about wine quality, handling methods, and other factors affecting the product.
• Maintain and practice department standards.
• Provide excellent customer service that exceeds customer expectations.
• Model correct behavior and follow company policies and procedures.
• Follow the employee handbook, particularly its service standards and appearance requirements.
• Meet and exceed Bristol Farms standards for service, quality, and cleanliness.
• Safely use a two-wheeled dolly (hand truck) and a box cutter with razor blades.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED