WINDOW SYSTEMS ADMINISTRATOR

ComNet Communications LLC•Flower Mound, TX

About The Position

The Windows System Administrator designs, installs, configures, and supports internal and/or external networks and systems, and provides guidance and training to desktop support staff. The role maintains and develops IT systems, infrastructure, applications, and security; monitors network performance; secures network access; and troubleshoots technical issues. It also supports regional data centers and field offices remotely, with some travel required. The administrator documents internal IT and end-user processes, leads end-user requirements gathering, manages vendor and contractor interactions, and researches and recommends applications, equipment, upgrades, and patches.

Requirements

  • Demonstrated excellent knowledge of Microsoft technologies, Azure, Windows desktop and server operating systems, Office 365, and GPOs.
  • Experience with ERP systems and ERP migrations.
  • Ability to troubleshoot WAN, LAN, and WLAN issues, sometimes under pressure.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively both in a team and independently.
  • Strong written and verbal communication skills.
  • Proactive approach to customers and technical issues.
  • Positive, customer-service-oriented attitude and excellent interpersonal and customer service skills.
  • Ability to multitask, prioritize effectively, take direction, and adapt quickly to changing business needs.
  • Ability to think and act independently, lead people, and obtain results through others.
  • Ability to perform repetitive wrist, hand, or finger motions and see at close vision.
  • Ability to lift and/or move up to 20 pounds.

Nice To Haves

  • Experience with VMware, Cisco, Hyper-V, and Palo Alto firewalls is greatly preferred.
  • Bachelor’s degree in Computer Science, Information Technology, or a related field preferred.
  • Some project management experience desired.
  • A degree of creativity and latitude.

Responsibilities

  • Purchase, configure, upgrade, maintain, and troubleshoot computers, printers, and monitors.
  • Mentor and develop desktop support staff.
  • Develop and help maintain IT systems, infrastructure, applications, and security.
  • Monitor and test network performance and troubleshoot problems.
  • Secure the network by developing access controls, monitoring usage, and analyzing logs.
  • Provide remote support to regional data centers and field offices, with some travel required.
  • Document internal IT and end-user processes and lead end-user requirements gathering.
  • Work with vendors and third-party contractors to manage projects and obtain products and services.
  • Research and recommend applications, equipment, upgrades, and patches.
  • Maintain job knowledge through educational opportunities, professional publications, personal networks, and professional organizations.
  • Perform other duties as assigned.
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