Windows Server Engineer

Port of Seattle•Seattle, WA

About The Position

The Windows Server Engineer plans, implements, supports, administers, and maintains the Port’s Windows server infrastructure and contributes to its architecture. This infrastructure includes servers, storage, backups, Microsoft core services, and ancillary technologies. The role also provides daily operations and support for physical and virtual Windows servers, proprietary non-Windows platforms, third-party software, and the Port’s private and public cloud environments. The engineer responds to Tier 2 and Tier 3 server-infrastructure escalations, participates in security and preparedness compliance mandates, audits, and incident response, and helps develop standards and processes that meet security goals while minimizing impacts to operational uptime. The role works with project teams on ICT infrastructure and application projects, participates in a 24x7 on-call rotation as the primary after-hours contact for server-infrastructure incidents, and maintains a document library that includes build and architecture documents, SOPs, and troubleshooting guides.

Requirements

  • Two years of experience in Information Technology.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Strong troubleshooting skills for technical outages related to server infrastructure and associated technologies.
  • Strong writing and communication skills and the ability to build interpersonal relationships and collaborate constructively with a variety of people and groups.
  • Experience with Windows Server, VMware vSphere, cloud platforms, and core infrastructure including Active Directory, DNS, DHCP, and Group Policy.
  • Scripting skills with PowerShell.
  • Expertise in server administration, backup and recovery, Storage Area Networks (SANs), networking, security, and ITIL-aligned processes.
  • Ability to participate in a 24x7 on-call rotation.

Nice To Haves

  • Bachelor’s degree in information technology, computer science, or business administration.
  • AZ-900 Azure Fundamentals certification or AZ-800 Administering Windows certification.
  • Experience with Veeam and Exagrid.

Responsibilities

  • Plan, implement, support, administer, and maintain the Port’s Windows server infrastructure, and contribute to its architecture.
  • Provide daily operations and support for physical and virtual Windows servers, proprietary non-Windows platforms, and third-party software solutions.
  • Respond to Tier 2 and Tier 3 escalations related to server infrastructure.
  • Provide daily operational support for the Port’s private cloud (vSphere) and public cloud (Azure, Defender XDR, and Entra ID).
  • Participate in and execute security and preparedness compliance mandates, audits, and incident response.
  • Contribute to standards and processes that satisfy security goals while minimizing impacts to operational uptime.
  • Assist and interact with project teams on ICT infrastructure and application projects.
  • Participate in a 24x7 on-call rotation, serve as the primary after-hours contact for server-infrastructure incidents, and develop resolutions to issues.
  • Help maintain a document library, including build documents, architecture documents, SOPs, and troubleshooting guides.
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