Window Installer - El Mirage

Pella Corporation•El Mirage, AZ

About The Position

The Window Installer installs windows and performs related work while communicating professionally with customers, coworkers, and managers. The role involves learning the company’s AIM method through on-the-job training, following safety guidelines and OSHA fall protection procedures, and working collaboratively with the team. The installer should be dependable, attentive to detail, motivated to learn and grow, and able to manage customer expectations. Time commitment varies based on business needs.

Requirements

  • High school diploma or GED, or prior knowledge of general construction and/or window and door applications or components; the latter is desirable but not required.
  • Ability to climb high ladders and work at heights.
  • Ability to lift 50 pounds several times per day.
  • Ability to stand, walk, reach, use hands, and talk or hear regularly; occasionally sit, stoop, or crouch, and occasionally lift or move up to 10 pounds.
  • Ability to follow OSHA fall protection procedures.
  • Excellent verbal and written English skills, public relations, public speaking, and customer service skills.
  • Ability to read, interpret, understand, and explain product specifications, warranty manuals, and customer orders.
  • Strong phone and email etiquette, including Outlook software use.
  • Ability to present information, gather information, and respond appropriately to customers, coworkers, and managers.
  • Team-oriented, proactive, self-disciplined, and self-motivated approach, with a strong desire to learn and promote self-growth.
  • Attention to detail, organizational skills, and ability to prioritize tasks and meet deadlines.
  • Ability to develop trust, respect, and confidence with customers, coworkers, and managers.
  • Clean and neat physical appearance.
  • Ability to perform basic arithmetic and calculations involving money, time, measurements, proportions, percentages, and dimensions, and apply basic algebra, geometry, and business math.
  • Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.
  • Clean driving record to drive company vehicles.

Nice To Haves

  • General home construction experience.
  • Window experience.
  • Driver’s license.

Responsibilities

  • Communicate field issues and areas for improvement effectively.
  • Arrive at work on time every day.
  • Help and support team members in a team environment.
  • Follow company safety guidelines and OSHA fall protection procedures.
  • Learn and apply the AIM method through on-the-job training.
  • Use cordless drivers, levels, and nail guns.
  • Communicate professionally and manage customer expectations.
  • Follow projects through to completion, prioritize tasks, and meet deadlines.
  • Investigate issues and resolve conflicts in the best interests of the business and customers.
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