Window Installer - Jacksonville

Pella Windows & Doors•Jacksonville, FL

About The Position

The Window Installer installs windows and performs related work while supporting team members, communicating field issues and improvement opportunities, and maintaining professional customer relationships. The role includes on-the-job training in the AIM method beginning on day one. Installers must follow company safety guidelines and OSHA fall-protection procedures, use installation tools, and work at heights. The position requires reliability, teamwork, attention to detail, and a willingness to learn and grow with the company. The employee must be able to perform essential duties satisfactorily. Reasonable accommodation may be made for individuals with disabilities. Time commitment varies based on business needs.

Requirements

  • High school diploma or GED.
  • Excellent verbal and written English skills, along with public relations, public speaking, and customer service skills.
  • Ability to read, interpret, understand, and explain product specifications, warranty manuals, and customer orders.
  • Ability to present information, gather information, and respond appropriately to customers, coworkers, and managers.
  • Excellent phone and email etiquette.
  • Ability to communicate appropriately with customers and coworkers.
  • Team-player attitude and a strong desire to learn and promote self-growth.
  • Proactive, self-disciplined, and self-motivated approach, with the ability to complete projects.
  • Attention to detail, organizational skills, and ability to prioritize tasks and meet deadlines.
  • Ability to develop trust, respect, and confidence with customers, coworkers, and managers.
  • Clean and neat physical appearance.
  • Basic arithmetic skills, including subtracting two-digit numbers, multiplying and dividing by 10s and 100s, and performing calculations involving money, time, and measurements.
  • Ability to calculate proportions, percentages, area, length, width, height, and depth, and apply basic algebra, geometry, and business math.
  • Ability to climb high ladders and follow fall-protection procedures.
  • Ability to lift 50 pounds several times per day, as stated in the responsibilities.
  • Ability to stand, walk, use hands to handle or feel objects, reach, and talk or hear; occasional sitting, stooping, or crouching.
  • Required vision abilities include close, distance, and color vision, peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

  • General home construction experience.
  • Window experience.
  • Driver's license.
  • Prior knowledge of general construction and/or window and door applications or components.

Responsibilities

  • Communicate field issues and areas for improvement effectively.
  • Arrive at work on time every day.
  • Help and support team members.
  • Follow company safety guidelines and OSHA fall-protection procedures.
  • Learn the AIM method through on-the-job training.
  • Use cordless drivers, levels, and nail guns.
  • Work on high ladders.
  • Work effectively in a team environment.
  • Communicate professionally and manage customer expectations.
  • Follow projects through to completion, prioritize tasks, and meet deadlines.
  • Investigate issues and resolve conflicts in the best interests of the business and customers.
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